Sales Support

Location: Fontana, California, United States

Annual base salary: $71,000–$86,000 USD plus an annual performance bonus.

Company

JD Logistics, part of hirify.global, provides technology-driven supply chain and logistics solutions across warehousing, transportation, delivery, cold chain, and cross-border operations.

What you will do

• Support end-to-end sales operations, including contracts, billing, account management, compliance, and data integrity.
• Build integrated sales dashboards and conduct multidimensional analyses of customer lifecycle and conversion metrics.
• Develop customer lifecycle strategies for renewals, win-back campaigns, engagement, and retention.
• Create SOPs, standardize support workflows, and deliver system training.
• Monitor risks such as unauthorized reselling and pricing violations through enhanced control systems.

Requirements

• At least 1 year of experience working with 3PL warehousing operations.
• Extensive experience in supplier procurement, management, and assessment.
• Strong business negotiation and coordination abilities, with an understanding of market capacity conditions and pricing structures.
• Ability to collaborate with sales, operations, warehouse, finance, and customer service teams on account execution and issue resolution.
• Strong verbal and written communication skills in Mandarin Chinese and English.

Culture & Benefits

• Full-time position in an onsite logistics and supply chain environment.
• Annual performance bonus in addition to the base salary.
• Collaborative, ownership-oriented, fast-paced, and dynamic team environment.
• Equal opportunity workplace committed to diversity and inclusion.