Principal Technical Program Manager (Forward Deployed Engineering)

Location: Remote in the United States; occasional travel to customer sites and hirify.global team gatherings.

Salary: $162,050–$254,650 annual base salary in the United States, plus equity.

Company

hirify.global builds developer tools and infrastructure products including hirify.global Desktop, hirify.global Hub, and hirify.global Scout, serving more than 20 million monthly users.

What you will do

• Define Forward Deployed Engineering delivery standards, engagement models, quality bars, metrics, targets, and operating processes.
• Track customer and internal engineering commitments, dependencies, owners, dates, risks, and staffing requirements.
• Manage FDE capacity planning, customer alignment, hiring plans, and resourcing with FDE leadership and recruiting.
• Represent FDE with Product and Engineering leadership, executives, and customer stakeholders; communicate progress, risks, decisions, and dependencies.
• Turn engagement lessons into reusable practices and product improvements while improving collaboration between Field, Product, and Engineering.
• Set priorities and reporting standards for junior TPMs and mentor them in program management practice.

Requirements

• 10+ years of technical program management experience, including 4+ years at Staff level or above, supporting customer-facing engineering, professional services, or field engineering teams.
• Track record of delivering enterprise customer commitments on schedule, including contractual or executive-visible deadlines.
• Experience defining standards, quality bars, operating processes, metrics, and targets adopted by other teams.
• Experience managing dependencies across engineering teams without direct authority and securing reliable delivery dates through influence.
• Strong technical background in cloud platforms, containers, and modern software delivery, with the ability to review designs, challenge estimates, and identify real blockers.
• Executive communication skills and the ability to communicate difficult news early and clearly to customers, leaders, and engineers.
• High agency and comfort working autonomously in a distributed, remote-first company where processes are still being defined.
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice to have

• Experience supporting Forward Deployed Engineering, Professional Services, Solutions Engineering, or Customer Engineering organizations.
• Familiarity with the agentic AI ecosystem, including coding agents, Model Context Protocol, and enterprise security and governance requirements for AI workloads.
• Experience with regulated or compliance-driven customers in financial services, healthcare, government, or similar sectors.
• Experience at a developer tools, infrastructure software, or platform company.
• Familiarity with hirify.global products, Kubernetes, and cloud-native development platforms.

Culture & Benefits

• Remote-first work from home in the United States, with offices in Seattle and Paris for connection and collaboration.
• Flexible scheduling, generous PTO, quarterly Whaleness Days, and an end-of-year Whaleness break.
• Home office support, a US$100 net monthly technology stipend, and an annual learning and development stipend.
• Sixteen weeks of paid parental leave after six months of employment; medical, retirement, and paid holiday benefits vary by country.
• Equity is included for all full-time employees.

Hiring process

• Visa sponsorship may be considered case by case based on business needs.
• AI-assisted tools may be used during recruiting; interview recordings are optional and require explicit consent.