Managed Services Engineer (Microsoft Windows)

Location: US - Remote

Base salary: $70,000–$110,000 annually; estimated OTE including bonus/commissions: $85,000–$140,000 annually.

Company

hirify.global is a global IT solutions and services provider supporting organizations with technology implementation and managed services.

What you will do

• Implement, administer, upgrade, and troubleshoot Windows Server environments and Microsoft infrastructure services across multiple MSP customer environments.
• Support Active Directory, Group Policy, DNS, DHCP, certificate services, file and print services, Microsoft Entra ID integration, and hybrid identity solutions.
• Install and maintain server applications, middleware, web services, virtualization platforms, storage, backup, and disaster recovery solutions.
• Participate in server builds, migrations, hardware refreshes, data center modernization, security hardening, patching, vulnerability remediation, and high-availability implementations.
• Create PowerShell automation, operational documentation, build procedures, configuration records, and knowledge articles.
• Work with customers and networking, security, cloud, database, and application teams; participate in on-call support, critical incident response, problem management, and service restoration.

Requirements

• 3+ years of relevant experience as a Systems Engineer, Windows Engineer, Infrastructure Engineer, Systems Administrator, or similar role in an MSP or enterprise environment.
• Working knowledge of current Windows Server versions, including installation, configuration, lifecycle management, patching, security, monitoring, and troubleshooting.
• Hands-on experience with Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, trusts, replication, authentication, and identity troubleshooting.
• Experience with IIS, Remote Desktop Services, Windows file services, failover clustering, Microsoft SQL Server infrastructure dependencies, and enterprise applications.
• Experience with Hyper-V and/or VMware, including virtual machine lifecycle management, clustering, capacity, performance, and high availability.
• Working PowerShell skills for administration, data collection, and repeatable operational tasks.
• Familiarity with enterprise server hardware and storage, including firmware, drivers, RAID, SAN/NAS connectivity, multipathing, and diagnostics.
• Experience with backup, recovery, replication, and disaster recovery for Windows workloads and applications.
• Understanding of TCP/IP, routing, switching, VLANs, firewalls, load balancers, name resolution, certificates, network troubleshooting, Azure integration, and hybrid management.
• Ability to follow established designs, support migrations and testing, produce operational documentation, manage priorities, escalate issues, and collaborate with customers and senior technical resources.
• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, or equivalent work experience.

Nice to have

• Microsoft certifications in Windows Server, hybrid administration, identity, security, or Azure, or comparable demonstrated expertise.
• Experience with Microsoft System Center, Windows Admin Center, endpoint or server management platforms, monitoring tools, and configuration-management technologies.
• Experience with Microsoft Exchange Server, Active Directory Federation Services, public key infrastructure, SQL Server administration, or other specialized Microsoft server products.
• Experience in regulated environments and with PCI DSS, HIPAA, CIS, or NIST controls.
• ITIL Foundation certification or practical incident, problem, change, and configuration management experience.

Culture & Benefits

• Full-time employment with medical, vision, dental, 401(k), and flexible spending benefits potentially available.
• Remote work from the United States with support for multiple customer environments.
• Continuous professional growth and leadership opportunities.
• Participation in an on-call rotation for critical incidents and service restoration.
• Commitment to diversity as a minority- and woman-owned enterprise.