Director of Billing and Collections

Location: US Remote

Salary: $0 USD for Zone 1 locations (CA, CT, DC, MD, MA, NJ, NY, VA, WA) and Zone 2 locations (all other US locations). International compensation varies by location.

Company

hirify.global provides SaaS products and infrastructure for service businesses.

What you will do

• Lead and scale global billing, collections, and accounts receivable teams across onshore and offshore locations.
• Oversee customer invoicing, billing inquiries, unapplied cash, account discrepancies, and dispute resolution across SaaS subscriptions, usage-based models, and enterprise contracts.
• Partner with Sales, Account Executives, Deal Desk, Legal, Revenue Accounting, Finance, and Corporate Engineering on commercial terms, monthly close, billing cutoffs, and system initiatives.
• Direct global collections strategy, analyze delinquency and bad debt trends, and improve cash recovery, working capital, and allowance reserves.
• Streamline and automate order-to-cash workflows, cash application, and collection escalation processes.
• Lead billing platform, revenue engine, and collection tool enhancements while maintaining internal controls, SOX compliance where applicable, and audit readiness.

Requirements

• 10+ years of progressive experience in billing operations, revenue operations, accounts receivable, or financial operations, including at least 5 years in a managerial or directorship role overseeing global order-to-cash functions.
• Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent operational experience.
• Experience partnering with Revenue Accounting and Finance on month-end close, AR reconciliations, and revenue recognition compliance.
• Experience managing and scaling offshore teams, third-party BPO vendors, or global shared service centers.
• Experience collaborating with Deal Desk and Legal to structure commercially effective and operationally feasible terms.
• Hands-on experience partnering with IT or Corporate Engineering on major finance system initiatives, such as Salesforce or Workday.
• Ability to map, streamline, and automate manual order-to-cash workflows into scalable global operations.
• Strong understanding of working capital optimization, AR accounting, credit evaluation methodologies, and ASC 606 revenue recognition principles.
• Exceptional communication, negotiation, stakeholder management, and consensus-building skills across cross-functional and executive teams.

Nice to have

• Master’s degree or CPA.

Culture & Benefits

• Full-time role with flexible time off, flextime, autonomous work support, learning and development opportunities, onboarding, and leadership training.
• Recognition programs, including Bonusly and peer-nominated awards.
• Company-paid medical, dental, and vision benefits, with FSA, HSA, 401(k) match, and telehealth options.
• Parental leave, fertility services support up to $20,000, surrogacy and adoption reimbursement, maternity support, breast milk shipping, pet insurance, legal advisory services, and financial planning tools.
• Additional compensation may include an annual bonus and equity; actual compensation depends on experience, skills, qualifications, and performance.