Product Leader (AI)

Location: Remote in the United States or Canada.

Estimated starting base salary: $220K–$240K per year, plus pre-IPO equity.

Company

Owner is an AI-native platform for local businesses, starting with restaurants, combining websites, online ordering, CRM, POS, kitchen display systems, kiosks, and operational tools.

What you will do

• Own the end-to-end product and operating model for Owner’s in-store offering, including POS and kiosk business lines.
• Build operator experiences across mobile and desktop covering orders, guest issues, operational settings, performance, and growth opportunities.
• Develop personalized business guidance, recommendations, one-tap actions, and safe automation across product, email, SMS, customer success, and AI-agent experiences.
• Scale unified guest and order management for reviews, support requests, forms, order issues, and operational exceptions.
• Design permissions, confirmations, evaluation loops, rollback paths, and failure handling for trusted AI-assisted execution.
• Work directly with restaurant owners and frontline teams, then align product, design, engineering, data, AI, customer success, and operations around the highest-impact outcomes.

Requirements

• 5+ years of product management experience or equivalent building experience, with a record of shipping high-impact products.
• Experience getting close to customer operations through restaurant visits, live workflow observation, operator communication, and frontline-team shadowing.
• Strong AI product instincts grounded in operational loops of signals, decisions, actions, and learning, with attention to quality, trust, and iteration.
• Excellent product judgment and ability to simplify complex workflows for busy, non-technical users.
• Technical depth and strong engineering partnership, including systems, data flows, integrations, permissions, reliability, and tradeoffs.
• Ability to connect product work to customer and business outcomes rather than launches alone.
• Strong prioritization and execution skills, balancing speed, correctness, and long-term maintainability.
• Cross-functional leadership, stakeholder alignment, and ability to create clarity from ambiguity.

Culture & Benefits

• Remote-first workplace with the role available remotely in the United States or Canada.
• Comprehensive health coverage and unlimited paid time off.
• Pre-IPO equity package and additional perks.
• Forward-deployed work involving restaurants, kitchens, text communication with operators, and collaboration with support and customer-success teams.

Hiring process

• Official job-related communication will come only from an Owner team member using an @owner.com email address.
• Owner does not conduct interviews over email or chat platforms and will not request personal or financial information.