Search Experience Manager (AI)

Location: Hybrid in Thief River Falls, Minnesota, with regular weekly onsite attendance required. Other location: Bloomington, Minnesota. Must be authorized to work in the United States without employment-based immigration sponsorship.

Base pay range: $66,500–$91,500 annually.

Company

DigiKey distributes electronic components and provides digital product discovery experiences for customers researching and purchasing technical products.

What you will do

• Own the vision, strategy, roadmap, and prioritization for search and product discovery.
• Improve search relevance, ranking, sorting, query understanding, autocomplete, faceted navigation, filtering, personalization, and content discovery.
• Lead natural-language search, AI-assisted experiences, and other emerging technology initiatives that improve customer outcomes.
• Partner with Product, Engineering, UX, Analytics, Data Science, Merchandising, and technical subject matter experts to design and validate discovery experiences.
• Define search quality standards, experimentation plans, success metrics, measurement frameworks, and continuous optimization programs.
• Evaluate external technology platforms and advocate for solutions that reduce customer effort and simplify product selection.

Requirements

• 8+ years of experience in eCommerce, search, merchandising, customer experience, B2B distribution, electronic components, or a related field.
• Strong understanding of electronic components, engineering workflows, and how engineers research, evaluate, and select products.
• Knowledge of product discovery through search, navigation, filtering, technical content, tools, and other digital experiences.
• Ability to identify customer pain points and improve digital experiences using data, customer feedback, and business insights.
• Experience working cross-functionally with business, technical, and customer-facing teams.
• Strong communication, stakeholder management, analytical, and problem-solving skills.
• Ability to balance customer needs, business objectives, and technical considerations in recommendations and prioritization.
• Associate degree in business, engineering, marketing, or a related field.

Nice to have

• 12+ years of relevant experience and a bachelor's degree in Engineering, Marketing, or a related field.
• Experience with site search, product discovery, navigation, digital merchandising, search analytics, customer behavior data, or experimentation.
• Familiarity with search relevance, recommendation engines, personalization, or AI-assisted search experiences.
• Experience owning or contributing to product roadmaps, backlogs, or digital optimization programs.
• Understanding of UX principles, usability testing, and customer research methods.
• Experience evaluating third-party technology platforms or digital tools.
• Background in electronics distribution, manufacturing, engineering, or technical product industries.

Culture & Benefits

• Hybrid work with regular weekly onsite attendance.
• Competitive benefits package.
• Work involves extended workstation use and repetitive motions involving the hands, head, and other body parts.
• Immigration sponsorship is not available for this opportunity.