Account Manager Infant & Specialized Nutrition LATAM

Location: Colombia or Peru; the role focuses on customers across Colombia, Peru and Chile and requires travel across the Andean and broader LATAM regions.

Company

dsm-firmenich develops science-backed solutions across nutrition, health, beauty, food and sustainable products.

What you will do

• Manage and grow a portfolio of infant and specialized nutrition customer accounts across the Andean region.
• Build relationships with local, regional and multinational customers and develop account plans aligned with growth objectives.
• Identify business opportunities, promote the ISN portfolio, drive cross-selling and commercialize solutions with technical, innovation, regulatory and marketing partners.
• Deliver sales, volume and profitability targets; lead pricing discussions and contract implementation.
• Maintain CRM pipelines, forecasts, customer projects and account reporting while providing market intelligence to stakeholders.
• Coordinate with Customer Care, Supply Chain, Quality, Regulatory and other teams to resolve customer issues and represent the company at customer meetings and industry events.

Requirements

• Bachelor's degree in Business, Nutrition, Food Science, Life Sciences or a related field.
• 5–8 years of sales, business development or account management experience within nutrition, health, food ingredients, life sciences or related B2B industries.
• Proven success managing customer relationships and delivering commercial growth.
• Strong commercial acumen, including opportunity identification, business case development and negotiation.
• Experience in international and matrix organizations.
• Strong relationship-building, influencing and stakeholder management skills.
• Ability to develop account plans and translate them into measurable business outcomes.
• Strong analytical, problem-solving and project management capabilities.
• Experience with CRM systems and commercial reporting tools.
• Excellent communication and presentation skills in English and Spanish.
• Willingness to travel across the Andean and broader LATAM regions.

Nice to have

• Knowledge of infant nutrition, clinical nutrition, medical nutrition, functional ingredients or related markets.
• Understanding of the LATAM nutrition and health market, particularly the Andean region.
• Portuguese language skills.

Culture & Benefits

• Autonomous and creative work in a dynamic environment with challenging commercial problems.
• Inclusive and multicultural team with respect for everyone.
• Customer-first work with world-renowned brands and a focus on sustainable solutions.
• Recognition of contributions and opportunities for continuous learning and movement across teams, businesses and borders.
• Equal-opportunity environment with support available for candidates requiring assistance during the application process.

Hiring process

• The new organizational leader is currently listed as the hiring manager; the direct reporting manager will be confirmed later.
• Recruitment stages and next steps will be shared during the application journey.
• Applications are accepted from individuals; agency submissions and fee- or commission-based proposals are not accepted.