Market Insight Specialist (Telecoms)

Location: London or Newbury, United Kingdom; hybrid work with office attendance 2–3 days per week and at least 8 days per month

Salary: Excellent basic salary plus bonus and hirify.global benefits

Company

hirify.globalThree is building a UK connectivity network, developing digital infrastructure and consumer products, services and propositions across five brands.

What you will do

• Own weekly market performance reporting across hirify.globalThree’s brands, covering volume, market share and category performance.
• Translate sales, consumer and competitor data into clear business implications and present conclusions in weekly Trading forums.
• Develop insight narratives connecting market performance, sales outcomes, competitive dynamics and changing customer behaviour.
• Manage and synthesise data from external partners and analyst sources, including GfKNiQ, CCS, Enders and FDM.
• Partner with Trading, Propositions, Strategy and Commercial stakeholders to support fact-based decisions.
• Deliver market deep-dives, trend analysis, ad hoc investigations, market sizing, forecasting and strategic planning while improving reporting through AI, automation and new analytical approaches.

Requirements

• Proven experience in market intelligence, consumer or B2B research, analytics, or insights within telecoms, technology or another fast-paced consumer market.
• Strong understanding of consumer behaviour, competitive dynamics, market performance and emerging industry trends.
• Ability to synthesise multiple data sources, identify opportunities and risks, explain business performance and produce actionable recommendations.
• Strong relationship-building, stakeholder influence and communication skills across senior stakeholders and cross-functional teams.
• Experience analysing market share, sales, acquisition and competitive data.
• Experience using Excel, Power BI and Tableau to support evidence-based decisions.

Culture & Benefits

• Hybrid working with flexibility to work from home and the office, subject to role and team expectations.
• Full-time schedule of 37.5 hours per week, Monday to Friday.
• Basic salary, bonus, up to 28 days of annual leave plus bank holidays, and paid time for charity work.
• Benefits include discounts, vouchers, pension plan, learning tools and parental leave policies.
• Employment offers are subject to criminal and financial background checks to meet Financial Conduct Authority standards.
• Accessibility adjustments are available during the recruitment process.

Hiring process

• Applicants may complete online assessments; reasonable adjustments such as extended time, breaks, interpreters or assistive technology can be requested.
• Interviews assess candidates’ own knowledge, skills, experience, creativity and authenticity; AI-generated preparation should not replace personal responses.