Senior Partner AI Enablement Manager

Location: United States (Remote)

Company

hirify.global provides a unified AI platform combining conversational AI agents, real-time human agent augmentation, and conversation intelligence to improve customer experience, revenue, and operational efficiency.

What you will do

• Own the AI Receptionist partner enablement strategy, roadmap, learning platform, and success metrics.
• Build partner onboarding, readiness, certification, live workshop, self-service learning, and practitioner enablement programs.
• Partner with pre-sales, Sales, Marketing, Product, Engineering, and Partner Leadership to develop go-to-market motions, messaging, demos, customization guidance, and enablement assets.
• Act as the partner-facing AI Receptionist subject matter expert, supporting positioning, implementation, deployment scaling, and complex enterprise engagements.
• Track partner readiness, certification attainment, engagement, training effectiveness, and partner-sourced or partner-influenced pipeline, using feedback and data to optimize programs.

Requirements

• 7+ years of experience in Solutions Engineering, Enablement, Customer Success, or similar roles, including 5+ years designing and running partner, channel, or sales enablement programs at scale.
• 5+ years of experience working in the Contact Center space.
• Experience building programs from the ground up in ambiguous, fast-moving environments and working with technology partnerships.
• Ability and desire to become a platform expert, provide technical guidance, and translate business requirements into technical solutions.
• Proven ability to collaborate cross-functionally with Sales, Product, and Engineering teams.
• Executive-level communication skills, including explaining complex technical concepts clearly to diverse audiences and partner or internal leadership.
• Strong project management and organizational skills.

Culture & Benefits

• Remote work with a home-office setup budget.
• Medical, dental, and vision coverage, plus flexible PTO and paid parental leave.
• Retirement savings plan and monthly wellness and communication stipend.
• In-office meals and commuter benefits are provided for onsite employees.
• Base salary, equity, and benefits are offered; local pay depends on experience, skillset, location, and applicable minimum-pay requirements.

Hiring process

• AI tools may be used in recruiting with human review and oversight; candidates may opt out by contacting recruiting@hirify.global.ai with the subject “Opt-Out.”
• Candidates may not record or use AI transcription during interviews without authorization; exceptions or accommodations may be requested.
• Official hirify.global recruiting communications come from the @hirify.global.ai domain.