Director, Program Management (E-commerce & Payments)

Location: United States, San Diego, CA

Base pay: $218,700–$328,100 USD annually

Company

hirify.global is the entertainment and technology brand of Sony Interactive Entertainment, delivering hardware, network services, and interactive entertainment experiences to more than 100 million people.

What you will do

• Lead a portfolio of high-visibility e-commerce, payments, and monetization initiatives across the hirify.global commerce ecosystem.
• Define strategic objectives, roadmaps, priorities, success metrics, investment plans, and governance frameworks with executive leaders.
• Drive commerce and payments transformation across product, engineering, finance, tax, legal, operations, customer experience, and commercial organizations.
• Oversee portfolio planning, dependencies, forecasting, executive reporting, risk mitigation, governance forums, and benefits realization.
• Build and lead a program management organization focused on execution excellence, accountability, continuous improvement, and professional development.
• Influence execution across organizations without direct authority while maintaining senior stakeholder alignment.

Requirements

• Significant experience leading large-scale technology programs, portfolios, or product delivery organizations.
• Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations.
• Demonstrated success operating within large, matrixed global organizations.
• Strong executive communication, stakeholder management, organizational influence, analytical, and problem-solving skills.
• Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
• Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers.
• Deep experience in one or more of the following: e-commerce platforms, digital payments, payment processing and orchestration, checkout experiences, subscription businesses, digital marketplaces, billing systems, fraud prevention and payments risk management, financial operations platforms, or tax and regulatory compliance.
• Expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management.
• Experience in the development and launch of physical consumer technology products.

Nice to have

• Experience in consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments.
• Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
• PMP, PgMP, SAFe, or related certifications.

Culture & Benefits

• Hybrid working policy may affect the base pay range and individual compensation.
• Medical, dental, and vision coverage.
• Matching 401(k), paid time off, wellness program, and employee discounts on Sony products.
• The role may be eligible for a bonus package.
• Background checks are conducted at the offer stage, including criminal checks for some roles.
• Sony Interactive Entertainment is an equal opportunity and Fair Chance employer committed to an inclusive environment.