Tech Sales Support Manager (Pre-Sales Solutions Consultant/Operational Risk Management)

Location: Remote in the United States or Canada; primary location USA-TX-Remote, with additional remote locations in Illinois, California, Florida, and New Jersey. Regular customer travel across North America is required.

Salary: $89,600–$157,000 USD base salary, plus commission eligibility.

Company

hirify.global provides professional information, software solutions, and services across healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG markets.

What you will do

• Lead discovery with Operations, HSE, Process Safety, Digital, and IT stakeholders, translating operating problems into solution strategies.
• Own the technical and domain win for strategic ORM and COW opportunities through tailored demos, workshops, POCs, RFPs, and executive discussions.
• Address ePTW/COW, work risk assessment, Isolation/LOTO, SIMOPS, Field Operations/mobile, and related operational-risk use cases.
• Partner with Sales on qualification and win strategy, Product/BPT on recurring field gaps, and Services on implementation-ready handover.
• Help develop the North American ORM market story, customer proof points, and Sales/BDR enablement.

Requirements

• Minimum 3 years of experience in the role/title and 3 years of Operational Risk Management industry experience.
• Strong practical COW/ORM expertise from an owner-operator, industrial consultancy, or enterprise software environment.
• Experience in a high-hazard industry such as Oil & Gas, Energy, Chemicals, Mining, Utilities, or Manufacturing.
• Excellent discovery, facilitation, and customer-facing communication skills with frontline users and executive stakeholders.
• Enterprise software or SaaS presales experience, or an equivalent practitioner/consulting background with strong commercial capability.
• Working knowledge of integrations, mobile/field technology, and enterprise IT contexts.
• Must be legally authorized to work in the United States or Canada without employer sponsorship now or in the future.
• Willingness to travel for strategic customer engagements.

Culture & Benefits

• Remote role with regular customer travel across North America.
• Medical, dental, and vision plans.
• 401(k), FSA/HSA, commuter benefits, and tuition assistance.
• Vacation, sick time, and paid parental leave.
• Applicants may be required to appear onsite at a hirify.global office during the interview process.

Hiring process

• Interviews must be completed without AI tools or external prompts; use of AI-generated responses or third-party support may result in disqualification.
• Virtual backgrounds must be removed, and the process includes in-person interviews; applicants may be required to appear onsite at a hirify.global office.