Forward-Deployed Product Manager (AI)

Location: On-site in NYC or San Francisco, United States; regular travel and multi-day customer visits required.

Salary: $180,000–$320,000 per year, adjusted based on experience and qualifications.

Company

Hebbia develops AI products for investors and bankers, including Matrix, an AI-driven analysis platform used by major financial institutions and asset managers.

What you will do

• Lead customer discovery, define business problems, scope engagements, and agree on measurable success criteria.
• Assess opportunities with sales and customer teams and identify where AI can deliver meaningful value.
• Translate customer needs into requirements, workflow designs, prototypes, and delivery plans.
• Partner with engineers on integrations, data access, permissions, AI behavior, dependencies, and product decisions.
• Manage customer delivery, validate solutions against representative tasks, resolve quality issues, and lead rollout, enablement, and adoption.
• Identify reusable patterns across deployments and work with product and engineering teams to develop reusable capabilities and practices.

Requirements

• Experience shipping software with engineering teams and independently leading customer implementations from discovery and scoping through launch and adoption.
• Experience delivering for customers under pressure, managing conflicting stakeholder priorities, and constructively challenging requests to protect quality and outcomes.
• Technical fluency with APIs, integrations, and data systems, including the ability to investigate problems and make practical tradeoffs with engineers.
• Strong product and commercial judgment, including defining a valuable first release, assessing delivery effort, and making recommendations with incomplete information.
• Clear communication with executives, end users, and engineers; ability to explain technical constraints and build agreement on a practical plan.
• Hands-on experience using AI tools to build prototypes, analyze data, and investigate workflow problems.
• Willingness to own delivery details, test solutions, troubleshoot issues, and follow through until customers use them successfully.
• Comfort with regular travel and on-site customer work, including multi-day discovery and deployment visits.

Nice to have

• Experience with enterprise software deployments, financial services workflows, or AI-powered applications.

Culture & Benefits

• Unlimited PTO.
• Medical, dental, vision, and 401(k) benefits.
• Catered daily lunch and DoorDash dinner credit when staying late.
• Three months of parental leave for non-birthing parents and four months for birthing parents.
• $15,000 lifetime fertility benefit and a competitive new-hire equity grant.