Product Manager (AI)

Location: San Francisco, United States. On-site in the San Francisco office five days a week, Monday–Friday.

Salary: $190,000–$240,000 base per year, plus equity.

Company

hirify.global builds software for customer support teams to plan staffing, manage schedules, and respond to changing customer demand, including AI agents and operational automation.

What you will do

• Own the product vision and roadmap for agentic automation, connecting customer needs to measurable business outcomes.
• Build a new revenue-generating product from 0 to 1 toward autonomous operations within customer-defined goals and guardrails.
• Define controls, visibility, and evaluations that make autonomous decisions trustworthy and involve people when needed.
• Work directly with customers in live operations to test the product, measure impact, and drive adoption.
• Partner with Engineering, Design, and go-to-market teams on strategy, launch, packaging, pricing, and adoption.
• Define metrics connecting automated work to customer value and revenue.

Requirements

• 4+ years of product management experience in enterprise B2B SaaS.
• Clear written and verbal communication, with the ability to align engineering, design, commercial teams, and senior customer stakeholders.
• Track record of taking ambiguous 0-to-1 products from concept through production and adoption.
• Strong analytical and technical skills, using data and customer insights to make product tradeoffs.
• Sound judgment about AI behavior, reliability, and when people should remain in control.
• Experience working directly with customers to understand complex workflows and translate insights into product decisions.
• Experience at a growing startup and the ability to prioritize and deliver as business needs evolve.
• Authorization to work in the United States is required.

Culture & Benefits

• Medical, dental, and vision benefits.
• Paid company holidays, sick time, and unlimited time off.
• Monthly credits for professional development, general wellness, hirify.global customers, and commuting.
• Paid parental leave.
• On-site work with catered lunches Monday–Friday, snacks, and beverages in the San Francisco and New York offices.
• 401(k) plan enrollment.