Senior Consultant, Vendor Management

Location: Toronto, ON; hybrid arrangement with 1–3 days per week on-site and the remaining days remote

Company

CIBC is a relationship-oriented bank supporting clients through banking services, vendor governance, and payments operations.

What you will do

• Identify, track, and communicate network bulletins and releases, including enhancements, mandatory changes, regulatory updates, and new service offerings.
• Prepare briefings, presentations, meetings, status updates, and reporting for senior management and internal partners.
• Track budgets across initiatives, enhancements, and essential work, including funding requests, variance analysis, latest estimates, and business case inputs.
• Develop and coordinate contract documentation, including summaries, amendments, statements of work, notices, and governance materials.
• Partner with Legal, Information Security Risk Management, Corporate Security, business teams, and other corporate functions to align requests with policies, agreements, risk requirements, and vendor management practices.
• Improve processes, guide vendor managers, and coach junior team members while supporting a collaborative team environment.

Requirements

• Experience in vendor governance, contract management, financial reporting, budget tracking, executive reporting, and cross-functional stakeholder management.
• Ability to investigate complex problems, interpret detailed information, and communicate insights clearly.
• Strong relationship-building, influencing, critical-thinking, prioritization, and decision-making skills.
• Experience providing coaching and hands-on support to help team members meet goals.
• Must be legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.
• May be required to complete an attribute-based assessment or other skills tests, such as simulation, coding, or French proficiency testing.

Nice to have

• Experience supporting Payments, Cards, or network-related business activities.

Culture & Benefits

• Regular employment with a 37.5-hour work week.
• Hybrid work arrangement with flexibility to manage activities between on-site and remote days.
• Competitive compensation, banking benefits, wellbeing support, employee and family assistance programs, and a points-based recognition program.
• Inclusive and accessible candidate and employee experience, with accommodation support available.
• Artificial intelligence tools may be used during the recruitment process.