Sr. Manager, Market Operations (Autonomous Transportation)

Location: Onsite 5 days a week at the Toronto, Canada office.

Company

hirify.global develops Level 4 autonomous transportation-as-a-service solutions for short-haul, B2B middle-mile logistics, operating autonomous trucks for major markets and enterprise retailers.

What you will do

• Build, operate, and scale hirify.global’s market presence as the primary site lead for local fleet performance, depot and yard logistics, fueling practices, safety compliance, customer SLAs, driver management, and third-party vendors.
• Oversee depot operations, yard traffic, facility layout, inbound and outbound staging, route schedules, fueling protocols, and vehicle turnaround optimization.
• Partner with Fleet, AV Engineering, Hardware, and Product teams on vehicle maintenance, field testing, sensor calibration, software and hardware upgrades, diagnostics, and return-to-service cycles.
• Lead recruitment, onboarding, scheduling, shift handovers, performance management, labor and overtime management, and recertification for safety drivers, field operators, and yard technicians.
• Enforce the Safety Management System and PPE policies while managing compliance, incident response, vehicle recovery, root-cause investigations, and regulatory reporting.
• Execute the Market Launch Playbook for new depots, customer hubs, and expansion routes; work with municipal authorities, landlords, and regional partners to improve efficiency and scale sustainably.

Requirements

• 6–10+ years of operational leadership in freight logistics, depot operations, commercial fleet management, autonomous transportation, or high-velocity logistics hubs.
• Direct experience managing multidisciplinary teams across fleet, safety, customer service, field technicians, and shift supervision.
• Deep expertise in middle-mile or last-mile freight flows, yard management systems, dock staging, and fleet fueling infrastructure.
• Solid mechanical understanding of commercial vehicle systems, including brakes, powertrains, electrical systems, and preventive maintenance, with comfort in an R&D and technology environment.
• Hands-on experience negotiating vendor SLAs, managing regional maintenance providers, and holding suppliers accountable.
• Willingness to resolve real-time field disruptions onsite at local depots.
• Business acumen to connect depot execution with commercial growth, vendor costs, and market profitability.
• Data-driven approach using KPIs and diagnostic metrics to identify root causes and implement lasting fixes.
• Excellent communication and leadership presence when representing hirify.global to enterprise clients, municipal officials, and local workforces.

Culture & Benefits

• Onsite work five days per week in Toronto.
• Work in a technology-focused R&D environment operating live commercial autonomous freight routes.
• Collaborative, respectful, agile, diverse, and inclusive working environment.
• Opportunity to contribute to supply-chain resilience and environmental sustainability.
• Commitment to employee opportunities for success and growth.