Mgr, Practice Management and Patient Experience (Epic)

Location: Irvine, California, United States

Salary: $116,000.00–$150,000.00 annually

Company

hirify.global provides healthcare and dental practice services focused on creating healthier and happier team members.

What you will do

• Translate operational business requirements into Epic workflow solutions with Operations leadership and the Epic implementation team.
• Optimize existing Epic operational workflows and design new workflows for evolving practice needs.
• Scope business needs and maintain a prioritized roadmap of Epic workflow enhancements and initiatives.
• Assess operational impacts of Epic upgrades, test new functionality, and coordinate rollouts.
• Lead and support medical and dental integration efforts across practice workflows and patient experience systems.
• Advise IT, Operations, EPMO, and cross-functional stakeholders on workflow impacts, risks, timelines, adoption, and training.

Requirements

• Master’s degree in a related field, or 8+ years of experience in lieu of a degree.
• 5+ years of related experience.
• Epic Ambulatory proficiency or certification.
• QSI/CPS proficiency.
• Ability to manage daily department or work-unit operations while developing long-term 3–5-year goals.
• Strong strategic thinking, judgment, leadership, organization, prioritization, and resource-management abilities.
• Ability to build trust, coach stakeholders, drive change, and communicate effectively across teams.

Nice to have

• Experience in a multi-regional healthcare, retail, or dental company.

Culture & Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Tuition reimbursement.
• 401(k) plan.
• Paid time to volunteer in the local community.
• Commitment to diversity, compliance with organizational policies, and applicable state and federal regulations.