People Operations Associate (HR Operations)

Location: Hybrid, with 3 days in the New York, NY office and 2 days remote

Base annual salary: $100,000–$115,000 USD, plus equity and benefits.

Company

hirify.global is a global marketplace for buying and selling tickets to live events, serving customers in 195 countries through hirify.global and viagogo.

What you will do

• Process employee lifecycle changes, including promotions, transfers, compensation changes, and status updates, in People systems.
• Coordinate onboarding and offboarding logistics, including paperwork, day-one setup, terminations, and checklists.
• Conduct new-hire orientation, including international onboarding as new entities launch.
• Provide tier-1 employee support through ticketing and email, categorize and route inquiries, and escalate complex or sensitive cases.
• Maintain employee records, documentation, templates, the People repository, SOPs, and how-to guides; support HRIS audits.
• Coordinate recurring People programs such as open enrollment, performance cycles, and compliance training, while improving processes and scalability.

Requirements

• 3+ years of experience in HR Operations.
• Strong attention to detail and comfort with repetitive, process-driven, high-volume work.
• Excellent communication skills and a service mindset toward employees at every level.
• Familiarity with HRIS platforms and ticketing systems.
• Ability to follow established processes precisely and proactively identify improvements.
• Ability to coordinate multiple programs and logistics under deadlines.
• Sound judgment and discretion when handling sensitive employee information.

Culture & Benefits

• Growth environment with autonomy to lead experiments and tests at scale.
• Stock incentives and a comprehensive compensation package.
• Unlimited Flex Time Off.
• 401(k), health, vision, and dental insurance.
• Paid parental leave and other comprehensive health benefits.