People Operations Generalist

Location: Remote-first; U.S.-specific HR operations, including federal and state employment law, EEO-1 reporting, and Massachusetts HIRD reporting

Salary: $70,000–$80,000 per year

Company

Carnegie provides higher education marketing and enrollment services, including research, strategy, digital marketing, lead generation, Slate optimization, student search, website development, and creative services.

What you will do

• Manage employee lifecycle administration, including onboarding documentation, systems access, Day 1 readiness, offboarding, termination documentation, and exit interviews.
• Act as the primary internal resource for benefits, payroll, 401(k), and leave questions, coordinating with Insperity and managing parental and medical leave.
• Manage unemployment claims, compensation benchmarking, salary survey analysis, pay equity reviews, job grading, leveling, and compensation and benefits data.
• Administer 90-day and annual performance review logistics and support confidential documentation of performance and disciplinary actions.
• Maintain audit-ready employee files and Workday records, workflows, and reports; prepare datasets and people metrics for leadership and RFP requests.
• Coordinate EEO-1 and Massachusetts HIRD reporting and maintain and communicate updates to the Employee Handbook.

Requirements

• 3–5 years of experience in benefits administration, compensation analysis, or HR operations.
• Working knowledge of the full payroll cycle and the flow of benefits and compensation data into payroll processing.
• Advanced Excel proficiency, including VLOOKUPs and Pivot Tables, for reconciling PEO reports, HRIS data, and payroll exports.
• Experience administering an enterprise HRIS, including maintaining data integrity across employee records and payroll inputs; Workday experience is strongly preferred.
• Solid working knowledge of federal and state employment law.
• High confidentiality and professional judgment when handling sensitive information.
• Clear, reliable communication and effective collaboration across People, Payroll, and Finance in a remote-first environment.
• Bachelor’s degree or equivalent experience.

Nice to have

• Experience working within a PEO model or closely with a payroll or finance team.
• SHRM, CBP, or CCP credential.

Culture & Benefits

• Remote-first work environment.
• Collaborative work across People, Payroll, and Finance.
• Work with Insperity as the external PEO partner.
• Responsibility for benefits, payroll, leave, and employee lifecycle support.