Director, Service Commercial Development (AI)

Location: Marlborough, MA, United States; remote work indicated by #LI-Remote

Annualized base salary: $150,000–$250,000; bonus eligible.

Company

hirify.global is a global medical technology company developing diagnostic, imaging, and surgical solutions focused on women’s health.

What you will do

• Establish and lead a new Global Service commercial development function, including its systems, processes, governance, and operating model.
• Own the commercial technology roadmap and use AI, analytics, and emerging technologies to improve seller productivity and customer insights.
• Develop scalable training, tools, and enablement programs that help commercial teams identify opportunities and communicate customer value.
• Lead analytics across revenue, pipeline, forecasting, pricing realization, and installed-base opportunities.
• Partner with Sales, Marketing, Pricing, Finance, IT, Service Operations, Legal, and Compliance to execute commercial strategy.
• Build and lead a high-performing team spanning commercial enablement, systems, and analytics.

Requirements

• Bachelor’s degree or equivalent experience in an appropriate discipline; an advanced degree is preferred.
• 10+ years of progressively responsible experience in commercial operations, sales enablement, commercial analytics, or a related discipline, primarily within medical technology, biotechnology, or life sciences.
• 5+ years of people-leadership experience, including building or scaling a function.
• Demonstrated success building commercial capabilities from the ground up and developing and executing a commercial technology roadmap.
• Experience evaluating, implementing, and driving adoption of artificial intelligence, advanced analytics, or other emerging technologies.
• Strong knowledge of commercial analytics, including pipeline, forecasting, pricing realization, and supporting systems.
• Experience implementing or managing commercial platforms such as CRM, CPQ, or field service management systems.
• Ability to influence decisions and direct work across a complex organization without formal authority, including across multiple business segments, regions, or commercial models.
• Strong executive communication and presentation skills, with the ability to translate complex analysis into clear business decisions.

Nice to have

• Service, aftermarket, or recurring-revenue business experience.

Culture & Benefits

• Purpose-driven work focused on improving healthcare outcomes and women’s health.
• Opportunity to build a new global capability and influence service business growth.
• Comprehensive onboarding, continued development, and opportunities to apply professional strengths to meaningful work.
• Bonus eligibility in addition to the annualized base salary.