Senior ServiceNow Developer (ServiceNow)

Location: Reston, Virginia, United States; remote flexibility is available outside the Washington, DC 50-mile radius, with a Nationwide Remote Office designation.

Salary: $81,499–$202,850 annually for full-time employment.

Company

hirify.global is a global advisory and technology services provider delivering information technology, management consulting, and digital modernization solutions to public- and private-sector clients.

What you will do

• Discover business outcomes and functional requirements with Solutions Architects, Business Analysts, project managers, stakeholders, and implementation specialists.
• Configure, customize, design, and deploy ServiceNow applications according to requirements and industry best practices.
• Lead data migration from legacy systems, validating accuracy and using appropriate ServiceNow data structures before creating custom tables and fields.
• Support integrations between ServiceNow and external systems, including technical documentation of configurations, customizations, schemas, and decisions.
• Test solutions, troubleshoot incidents and problems, support user training and change management, and resolve implementation issues.
• Apply security and compliance practices, maintain ServiceNow expertise through training and certifications, and communicate project risks, issues, progress, and outcomes.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field; one additional year of demonstrated experience may substitute for one year of education.
• US citizenship is required for the federal client, and candidates must be able to obtain a Public Trust clearance.
• At least one ServiceNow implementation, including scripting, platform configuration, design, and deployment.
• 3+ years of ServiceNow platform experience customizing Incident, Problem, Change, and Service Catalog applications.
• 3+ years of custom ServiceNow application development, including Custom UI Pages and CMS content.
• 3+ years of full SDLC experience independent of ServiceNow, with mature industry languages and emphasis on JavaScript, including HTML5, Jelly, jQuery, or AngularJS.
• 3+ years implementing systems with Agile/Scrum methodology.
• All candidates must be authorized to work in the United States.

Nice to have

• Client/server scripting, REST or SOAP integrations, data models and tables, forms, record producers, Glide security and access, workflows, applications, events, email, homepages, reports, external data, Machine Learning, Orchestration, NOW Platform, or custom applications.
• ITOM, CMDB, Orchestration, and Discovery experience; ITSM, Event Management, Project Portfolio Management, ITBM, or ITIL implementation experience.
• ITIL Foundations certification v4 or higher and ServiceNow certifications, including CSA, Certified Application Developer, Certified Implementation Specialist, or Service Portal micro-certifications.
• More than 480 hours configuring or building each of 1–3 ServiceNow applications.
• In-depth knowledge of ServiceNow platform capabilities, modules, and best practices, plus familiarity with ITIL processes and ITSM principles.

Culture & Benefits

• Full-time employment with remote flexibility based on distance from Washington, DC.
• Work supports Treasury enterprise applications through Operations and Maintenance and Development and Modernization efforts.
• hirify.global promotes collaboration, professional growth, continued training, and an equal-opportunity workplace.
• This position is not eligible for new H-1B visa sponsorship; candidates with valid US work authorization may be considered for a change-of-employer petition subject to policy and immigration requirements.
• AI tools may not be used to generate or assist with interview responses, except when required as an approved accommodation.

Hiring process

• The application must be submitted directly by the applicant; third-party or bot-submitted applications may be excluded.
• Accommodation requests during the application or interview process should be sent to Candidateaccommodation@hirify.global.com.