Mass Market CSB Manager (Semiconductors)

Location: Guadalajara, Mexico; full-time role with domestic and international travel as required.

Company

hirify.global develops technologies for intelligent edge applications across vehicles, factories, hospitals, homes, and connected devices.

What you will do

• Lead and develop a regional distribution and mass market supply operations team, setting priorities, coaching performance, and coordinating with sales, planning, and sales operations.
• Own supply visibility, allocation strategy, line-down escalations, and capacity constraints for distribution channel partners.
• Manage order book health, channel sell-through, inventory turns, demand signals, commercial risks, and supply outlook communication.
• Manage the channel opportunity pipeline as a pre-sale asset, validating data quality and partnering with field sales on priority opportunities and business reviews.
• Build structured relationships with regional distribution partners and evolve the operating model toward inside sales and revenue conversion.
• Partner with analytics and sales operations on forecasting, demand planning, churn analysis, automation, AI-assisted tools, operating playbooks, and revenue-focused KPIs.

Requirements

• Bachelor’s degree in business or a related field.
• At least 5 years of experience in semiconductor customer service, supply chain, order management, demand management, or distribution.
• Strong commercial acumen and the ability to manage complex, multi-region customer relationships in a matrixed organization.
• Excellent communication, presentation, executive presence, and stakeholder management skills.
• Ability to lead cross-functionally and align stakeholders across sales, planning, and operations.
• Data-driven decision-making skills and proficiency with CRM platforms such as Salesforce, BI tools such as Power BI, and sales reporting systems.
• Experience with process reengineering and digital or AI tool adoption, with a continuous improvement mindset.
• Willingness to travel domestically and internationally as required.

Culture & Benefits

• Online and offline learning opportunities support core and professional skill development.
• Work in an inclusive environment focused on diversity, inclusion, equality, and sustainability.
• Racism, discrimination, and harassment are not tolerated.