IT Product Manager – Digital Workplace - IP Telephony (d/f/m)

Location: Hybrid/mobile working from one of the Airbus technology hubs in Immenstaad am Bodensee, Manching, Ottobrunn, Bremen, Portsmouth, or Stevenage; on-site and flexible working arrangements are available.

Company

hirify.global provides digital workplace IT environments and services for employees worldwide within a highly regulated aerospace and defence environment.

What you will do

• Own and plan the global IP Telephony strategy across analysis, design, go-live, operations, obsolescence, and decommissioning.
• Manage the end-to-end product lifecycle in accordance with ITIL guidelines.
• Steer the international support team and coordinate with Service Delivery Managers and external partners to meet SLAs and budget targets.
• Own CAPEX/OPEX budgets, monitor total costs, and manage related external service contracts and licenses.
• Validate product functionality and operational readiness while improving cross-functional ITIL processes and quality standards.
• Lead complex Digital Workplace initiatives and project management activities related to IP Telephony services.

Requirements

• University degree in Information Technology or a comparable field.
• Several years of relevant professional experience in lifecycle and obsolescence management.
• Proven experience in IT Service Management, particularly Service Operations.
• Proven experience managing or operating IT infrastructure and IT service delivery.
• Experience with VoIP/Cisco technologies and ITSM service operations in a highly regulated corporate environment.
• International mindset and ability to work effectively in a multinational team.
• Negotiation-level English and native-level German are required.

Culture & Benefits

• Permanent, full-time position with flexible working hours, mobile working, part-time options, job sharing, and sabbaticals.
• 35-hour working week and 30 days of annual leave under the collective agreement.
• Professional development opportunities and international career perspectives.
• Company pension schemes, mobility offers such as bike leasing, and partner discounts.
• On-site company doctor, health programs, canteen and cafeteria, and local childcare facilities.
• Diverse international environment with more than 140 nationalities.

Hiring process

• Apply online through the Airbus careers portal.
• Applicants consent to Airbus using and storing application data for monitoring related to the application or future employment.