Software Engineer III (Java/IVR)

Location: 811 Excellence Dr, Bentonville, AR 72716, United States

Salary: $90,000–$180,000 per year, plus annual or quarterly performance incentives

Company

hirify.global develops technology and services within Walmart.

What you will do

• Analyze business, stakeholder, and technical requirements; maintain traceability across requirements, design, and test cases.
• Develop and configure application components that meet security, availability, scalability, and maintainability requirements.
• Build automation scripts and CI/CD processes, implement telemetry, and apply security policies during development.
• Design and test IVR call flows, contact center applications, REST APIs, and client-server architectures.
• Track defects, perform regression testing, troubleshoot performance and availability bottlenecks, and analyze application logs and metrics.
• Conduct application maintenance, re-engineering, monitoring, change evaluation, and project milestone tracking.

Requirements

• Bachelor’s degree or equivalent in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or a related field plus 2 years of software engineering or related experience; alternatively, a Master’s degree or equivalent in one of these fields.
• Experience developing advanced security features for REST APIs using Java, Spring Boot, and Node.js.
• Experience designing and developing IVR call flows using NICE inContact Studio and the Avaya telephony platform, including IVR skills, queues, call routing, and Automatic Call Distribution.
• Experience with Java, C#, Node.js, and React.js applications and object-oriented programming.
• Experience developing contact center applications using Avaya and NICE CXone platforms.
• Experience developing and maintaining cloud-native applications using Azure and WCNP.
• Experience setting up CI/CD pipelines and deploying applications with Docker, Kubernetes, and WCNP.
• Experience with unit testing and troubleshooting using JUnit, Fiddler, and Postman.
• Experience designing RDBMS databases using MSSQL, DB2, and JDBC; debugging and logging with Log4J, Prometheus, and Splunk; and monitoring applications and APIs with Grafana.

Culture & Benefits

• Full-time employment with medical, vision, and dental coverage.
• 401(k), stock purchase opportunities, company-paid life insurance, and performance-based incentives.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short- and long-term disability coverage, education assistance including company-paid college degrees, discounts, military service pay, and adoption expense reimbursement.
• Benefits depend on eligibility, job classification, length of employment, and applicable plan terms.