Marketing Operations Associate, Direct Marketing

Location: Hybrid, with 3 days in the office and 2 days remote; available in New York, NY, Century City, CA, or Aliso Viejo, CA.

Salary: $85,000–$115,000 USD gross annual base pay, plus equity and competitive benefits.

Company

hirify.global is a global marketplace for buying and selling tickets to live events, serving customers in 195 countries through hirify.global and viagogo.

What you will do

• Own end-to-end email and push campaign execution, including opportunity assessment, prioritization, briefing, production, QA, launch, and performance review.
• Manage the marketing calendar and balance planned campaigns with time-sensitive opportunities across sports, music, theater, and comedy.
• Evaluate campaign opportunities using event signals, audience relevance, business impact, and timing.
• Coordinate campaign requests, dependencies, stakeholders, and delivery timelines across functions.
• Improve workflows, templates, QA processes, documentation, and scalable campaign tooling.
• Monitor performance, propose experiments, and optimize targeting, creative, timing, and execution.

Requirements

• 3+ years of experience in marketing operations, campaign management, program management, or a related field.
• Experience managing complex campaign calendars, operational workflows, or cross-functional programs in fast-paced environments.
• Strong project management skills, including coordinating multiple campaigns, stakeholders, deadlines, and dependencies.
• Exceptional attention to detail and operational rigor in campaign setup, quality assurance, and execution.
• Strong prioritization and analytical judgment focused on business impact, customer relevance, and urgency.
• Ability to navigate ambiguity, respond to time-sensitive opportunities, and balance speed with quality.
• Clear communication, collaborative problem-solving, ownership, bias for action, and continuous-improvement mindset.
• Comfort working with performance data and using metrics to inform decisions.

Nice to have

• Experience with email, push, SMS, or other CRM campaigns.
• Background in consumer marketplaces, ecommerce, ticketing, entertainment, or other high-velocity consumer businesses.
• Familiarity with audience segmentation, personalization, A/B testing, and campaign performance measurement.
• Experience improving campaign workflows through automation, tooling, or process design.
• Working knowledge of SQL or analytics tools.

Culture & Benefits

• Fast-paced environment with autonomy to lead experiments and tests at scale.
• Unlimited flexible time off.
• Competitive compensation including base pay, equity, and performance upside.
• Benefits include 401(k), health, vision, dental insurance, paid parental leave, and comprehensive health coverage.