Deployment Strategist for National Security (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote within the United States; must be a U.S. citizen with an active TS/SCI clearance and a home base in the DC metro area (DC, MD, or VA). Work is conducted during US business hours, with occasional customer travel of a few short trips per quarter.
Salary: $118,000–$170,000 US base salary plus variable compensation; equity may also be available.
Company
provides AI-powered intelligence platforms that help public and private sector agencies investigate illicit activity, build cases, and disrupt crime.
What you will do
- Own a portfolio of U.S. defense and intelligence accounts from onboarding and training through adoption, value realization, renewal, and expansion.
- Act as a trusted advisor by explaining complex technical and investigative concepts and building success plans, engagement cadences, and value stories.
- Deliver demonstrations and structured training tailored to analysts, operators, and agency leadership.
- Monitor usage and engagement, identify churn risks, and partner with Account Directors on expansion opportunities.
- Translate national security investigative priorities into feedback for Product and Engineering.
- Respond to urgent customer-blocking issues during approximately one weekend of on-call coverage per month after ramp.
Requirements
- Active TS/SCI clearance and U.S. citizenship are required; TRM does not sponsor clearances.
- Home base in the DC metro area (DC, MD, or VA) is required.
- Customer success, deployment strategy, or other post-sales experience with U.S. government accounts.
- Experience driving adoption, renewal, and expansion, and training both leadership and hands-on users.
- Demonstrated AI fluency, including building and using AI workflows beyond basic summarization while recognizing where human judgment remains essential.
- Availability during US business hours with overlap for internal syncs and customer coverage.
- Ability to travel occasionally for customer visits, trainings, and conferences.
Nice to have
- Hands-on intelligence, blockchain analysis, or investigative experience embedded in the U.S. government.
Culture & Benefits
- Fully remote role within the United States on a distributed team with close collaboration across time zones.
- Weekly customer syncs, bi-weekly deployment strategist health syncs, regular Sales squad calls, async daily Slack check-ins, quarterly business reviews, and customer webinars.
- Fast-paced, high-ownership environment focused on customer renewals, expansion, impact, adaptability, and creative problem-solving.
- Close partnership with Sales, Product, Engineering, Solutions Architecture, and TRM Academy.
- One weekend of on-call coverage per month after ramp, generally involving urgent customer-blocking issues rather than pager rotation.
Hiring process
- Recruiter introduction, hiring manager interview, and first-round interviews focused on critical role skills.
- Final hands-on case study, AI skills assessment, Leadership Principles interview, references, and offer discussion.
- Applications should be submitted directly and should highlight relevant experience and impact with thoughtful, accurate answers to application questions.
- AI fluency is evaluated during the interview process; external AI tools are not permitted during interviews without prior approval.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →