Assistant Director, Student Care and Advocacy

Location: Kingsville, Texas, United States; onsite university campus role with occasional evening and weekend work and occasional travel.

Company

hirify.global is a public university in the Texas A&M University System serving students through teaching, research, service, and community engagement.

What you will do

• Provide individualized case management, needs assessment, intervention planning, referrals, follow-up, and crisis support for students facing academic, personal, medical, mental health, financial, behavioral, or family-related challenges.
• Lead wellness, prevention, resilience, stress-management, self-care, healthy-relationships, and substance-misuse initiatives across campus.
• Develop outreach strategies, workshops, trainings, classroom presentations, awareness campaigns, resource fairs, and educational materials.
• Collaborate with faculty, staff, students, families, university departments, community agencies, multidisciplinary teams, committees, and external service providers.
• Collect and analyze case-management, participation, engagement, and outcome data; prepare goals, assessment measures, reports, and continuous-improvement recommendations.
• Support policies, protocols, strategic initiatives, budgets, grant opportunities, and resource development related to student support and success.

Requirements

• Master's degree from an accredited institution in Counseling, Social Work, Higher Education Administration, Student Affairs, Psychology, Public Health, or a closely related field.
• Four years of progressively responsible experience in case management, student affairs, counseling services, student support, wellness programming, or related higher education settings.
• Knowledge of student development theory, higher education practices, case management, crisis intervention, wellness promotion, prevention programming, and student success initiatives.
• Ability to manage complex student situations with professionalism, discretion, sound judgment, and confidentiality.
• Strong interpersonal, communication, presentation, relationship-building, organizational, analytical, and problem-solving skills.
• Ability to develop, assess, and improve educational, outreach, and wellness programs and collaborate with diverse stakeholders.
• Proficiency with case management systems, student information systems, and Microsoft Office applications.
• Compliance with applicable state and federal laws, Texas A&M University System policies, regulations, rules, procedures, and safety requirements.
• This security-sensitive position requires export-control authorization before employment, a criminal history investigation, and credential verification.

Nice to have

• Licensure or eligibility for licensure as an LPC, LMSW, LCSW, LMFT, or related helping profession in Texas.
• Higher education student affairs or student support experience.
• Experience developing and implementing wellness, prevention, and outreach programming.
• Experience using student success, retention, and assessment data to inform program development.
• Experience with behavioral intervention teams, students-of-concern processes, or crisis response protocols.
• Bilingual proficiency in English and Spanish.

Culture & Benefits

• Mission-driven, welcoming, caring, inclusive, and student-centered campus culture grounded in Care, Integrity, Pride, Innovation, and Excellence.
• Competitive benefits through the Texas A&M University System, including medical, dental, vision, life, disability, flexible spending, and dependent-care benefits.
• Professional development opportunities, employee tuition assistance, book scholarships, and Public Service Loan Forgiveness.
• Retirement options through the Teacher Retirement System of Texas or Optional Retirement Plan, plus voluntary tax-deferred plans.
• Vacation, sick leave, paid birthday leave, and 12–15 paid holidays per year; counseling, work-life, financial, and legal resources are also available.
• Occasional evening and weekend work is required for outreach events and programs; occasional travel may be required for professional development, conferences, and community partnerships.

Hiring process

• Submit one completed online application; changes or additional documents cannot be made after submission.
• Include a cover letter or letter of interest addressing qualifications, a curriculum vitae or resume, and contact information for three professional references.
• Employment is contingent on the criminal history check and institutional verification of credentials and other required information.