Unified Communications Technician II (Cisco)

Location: Primary work location not specified; the role includes on-site technical work such as repairs, installations, moves, adds, changes, cabling, and equipment support.

Salary: $32.45–$48.68 per hour.

Company

hirify.global is a healthcare organization operating the hirify.global System Office-Valley.

What you will do

• Engineer, repair, install, and perform moves, adds, and changes for medium to large unified communications projects.
• Provide proactive and preventative maintenance for unified communication systems, related applications, and data networks.
• Assist with systems integration design and monitor system performance to ensure optimal operations.
• Participate in the lifecycle of unified communication systems and related applications.
• Work with clients, Information Services staff, management, executives, and subject matter experts.

Requirements

• Associate's degree in Computer Science, Information Technology, or a related field; equivalent experience may replace the required degree or diploma.
• At least 1 year of recent relevant experience.
• Working knowledge of multi-unified communication and/or telecommunications platforms.
• Working knowledge of connectivity from desktop devices to call control devices.
• Working knowledge of Automated Call Distributor systems, overhead paging systems, and Operator Console systems.
• Intermediate knowledge of cabling standards and documentation.
• Strong verbal and written communication skills, prioritization, analytical, and relationship-building abilities.

Nice to have

• Experience with Cisco Call Manager and Cisco Unity Voicemail.

Culture & Benefits

• Regular full-time, non-exempt position with employee status.
• 40 hours per week, 8-hour day shifts, Monday through Friday; weekend work as needed.
• Benefits are provided.
• No union membership is required.
• Starting pay may vary based on work location, experience, education, skills, licensure, certifications, training, and organizational needs.