Customer Account Manager, Manufacturing | ERP

Location: Remote with a stated Itasca, Illinois, United States location; the role includes remote and in-office collaboration as well as onsite customer visits.

Salary: $90,000–$120,000 plus up to 100% bonus potential.

Company

hirify.global develops AI-enabled enterprise software solutions for organizations worldwide, with a focus on innovation, collaboration, sustainability, and customer impact.

What you will do

• Lead the full sales cycle for hirify.global SaaS solutions, including contract expansion and renewal.
• Develop the pipeline, forecast sales, and progress deals through closure.
• Articulate the business value of hirify.global solutions in relation to customer challenges and goals.
• Plan and execute account-based marketing campaigns and qualify opportunities through email, customer conversations, social media, and onsite customer visits.
• Work with the Regional Renewals lead, Install Base Sales, channels, partners, customers, and internal stakeholders to ensure timely and optimal renewals.

Requirements

• 2+ years of experience in business development, renewals, sales, account management, or an equivalent customer-facing role.
• Knowledge of hirify.global.com or comparable technologies, including ERP, EAM, and/or FSM.
• Strong sales track record, including meeting and exceeding quota.
• Strong communication and presentation skills, including confident interaction with senior leaders.
• Good organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
• Collaborative approach and ability to build effective relationships with the company, customers, and partners.
• Ability to work effectively in high-pressure situations.
• Excellent English.

Nice to have

• Knowledge of the Energy & Utilities market.

Culture & Benefits

• Remote and in-office working are balanced to support flexibility, connection, and collaboration.
• Flexible paid time off, including sick and holiday leave.
• Medical, dental, vision, life, and disability insurance.
• 401(k) with company contribution and flexible spending accounts.
• Tuition assistance and community involvement or volunteering opportunities.
• Inclusive, diverse, international environment with a commitment to sustainability.