HR Operations Effectiveness Analyst

Location: Remote; compensation varies by geographic region.

Salary: $70,434.00–$95,294.00 per year.

Company

hirify.global provides financial and insurance-related services focused on helping people manage money and live balanced, generous lives.

What you will do

• Manage HR knowledge content and resources to keep information accurate, accessible, and current.
• Lead continuous improvement initiatives, including root cause analysis and process improvement.
• Identify risks, implement and monitor HR Operations controls, and enhance operational workflows.
• Establish performance metrics, support dashboard creation, and communicate performance outcomes.
• Complete quality assurance evaluations of HR Service Center Representatives.
• Partner with cross-functional groups to improve employee experience, process technology, client service, and delivery of HR Operations initiatives.

Requirements

• Bachelor’s degree in human resources, business, psychology, communications, or a related field, or equivalent work experience.
• 3+ years of experience in Human Resources, HR Operations, or a related area.
• Strong strategy execution, implementation, organization, project management, business acumen, and execution skills, with the ability to adapt and reprioritize.
• Data-driven decision-making, sound judgement, collaboration, and the ability to work independently with stakeholders at all organizational levels.
• Experience in a contact center environment and a solid understanding of HR processes and practices.
• Ability to learn, manage, and improve complex business processes while maintaining accuracy, documentation, compliance, structure, and accountability.
• Ability to manage competing priorities and shifting demands, communicate effectively, handle sensitive information confidentially, and travel occasionally for key meetings or initiatives.
• Proficiency in Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Nice to have

• Workday and case management tool experience.
• Familiarity with financial services, HR data, HR concepts and practices, and HR information systems and applications.
• Knowledge of key messages, insights, data visualization, and the ability to simplify complex strategy.
• Strong research and analytical skills and an interest in developing in the HR field.
• Continuous Improvement or Lean Six Sigma experience.

Culture & Benefits

• Full-time employment with remote work.
• Benefits may include medical, dental, vision, HSA, FSA, 401(k), pension, life and disability insurance, and supplemental protection insurance.
• 20 days of paid time off, Sick and Safe Time, 10 paid company holidays, Volunteer Time Off, and paid parental leave.
• Additional well-being benefits, employee assistance programs, and possible annual or long-term incentive bonuses.
• Benefits eligibility is subject to applicable plan and policy documents, which may change at hirify.global’s discretion.