Working Student - IT Support (AI)

Location: Hybrid in Mannheim, Germany

Salary: €17.00–€22.00 per hour

Company

hirify.global develops SaaS solutions through the hirify.global HUB to improve transparency, efficiency, and trust across global value chains, using technologies including artificial intelligence to support sustainable corporate governance.

What you will do

• Handle and resolve internal support tickets involving hardware, access, and software licenses.
• Prepare equipment and accounts for new joiners and support the onboarding process.
• Manage users and access, maintain device inventories, and update the IT knowledge base.
• Analyze and optimize internal IT processes, including the implementation of AI-based automation processes.

Requirements

• Currently pursuing a Bachelor’s or Master’s degree, ideally in Business Informatics, Information Systems, Computer Science, or a related technical field.
• Solid understanding of Windows, macOS, Microsoft 365, and common IT topics, with an interest in troubleshooting.
• Clear communication skills and the ability to explain IT topics to non-technical colleagues.
• Structured, reliable, and detail-oriented working style with the ability to manage multiple tasks.
• Interest in analyzing and optimizing processes with a focus on AI-based automation.
• Proactive and independent approach, with the ability to ask the team for support when needed.
• Fluent English is required.

Nice to have

• German language skills.

Culture & Benefits

• Fixed-term, part-time employment in a hybrid workplace.
• Hands-on experience and real responsibility in a modern, international IT environment.
• Collaborative environment where ideas are valued.
• Internal student network with regular meet-ups and opportunities to build a cross-department network.
• Growth opportunities for personal and professional development.
• Free drinks and snacks.