Intern, Local Service Desk

Location: Berlin, Germany; hybrid working with attendance at the Berlin campus 2 days a week

Company

hirify.global operates a global local delivery platform and technology infrastructure across around 65 countries, with headquarters in Berlin.

What you will do

• Maintain accurate IT asset inventory records and update hardware statuses in the CMDB.
• Tag, log, store and organize hardware so storage areas remain audit-ready.
• Track asset assignments, movements, returns and disposals, and perform regular inventory audits.
• Support the full hardware lifecycle, including onboarding new hires and secure data decommissioning for offboarded devices.
• Support onboarding days, peripheral distribution and collection, and meeting room equipment inventory.
• Provide supervised first-line assistance for standard hardware requests and support hardware refresh and device replacement projects.

Requirements

• Interest in Information Technology and IT Operations.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities.
• Basic knowledge of computer hardware and common IT equipment.

Nice to have

• Previous internship, student job or hands-on experience in IT support.
• Familiarity with asset management or inventory processes.
• Experience working in a customer-facing environment.

Culture & Benefits

• Hybrid work model with face-to-face collaboration at the Berlin campus 2 days a week.
• 27 days of holiday, with an additional day in the second and third years of service.
• €1,000 educational budget, language courses, parental support and access to Udemy Business.
• Health checkups, meditation and gym benefits, plus public transportation discounts.
• Employee share purchase plan, sabbatical bank, life and accident insurance, corporate pension plan, and meal and food vouchers.
• Relocation support and information for moving to Berlin; exact benefits may differ for intern, working student, fixed-term and part-time roles.

Hiring process

• Apply through the hirify.global careers process.
• Accessibility accommodations can be requested for the interview process.