Intern, Local Service Desk (ETS)

Location: Berlin, Germany; hybrid working with attendance at the Berlin campus 2 days a week.

Company

hirify.global is a global local delivery platform headquartered in Berlin, operating in around 65 countries and providing technology, infrastructure, business applications, and service desk support for colleagues worldwide.

What you will do

• Maintain accurate IT asset inventory records and current hardware status updates in the CMDB.
• Tag, log, store, assign, return, dispose of, and audit hardware while keeping storage areas organized and audit-ready.
• Support the full asset lifecycle, including onboarding new hires, collecting offboarded devices, and secure data decommissioning.
• Support onboarding days, peripheral distribution and collection, and meeting room equipment inventory.
• Provide supervised first-line assistance for standard hardware requests and support hardware refresh and device replacement projects.

Requirements

• Interest in Information Technology and IT Operations.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and priorities.
• Basic knowledge of computer hardware and common IT equipment.

Nice to have

• Previous internship, student job, or hands-on experience in IT support.
• Familiarity with asset management or inventory processes.
• Experience in a customer-facing environment.

Culture & Benefits

• Hybrid working model with face-to-face collaboration at the Berlin campus 2 days a week.
• 27 days of holiday, with an additional day in the second and third years of service.
• €1,000 educational budget, language courses, parental support, and access to Udemy Business.
• Health checkups, meditation, gym access, public transportation ticket discount, life and accident insurance, and corporate pension plan.
• Employee Share Purchase Plan, Sabbatical Bank, digital meal vouchers, and food vouchers.
• Benefits may vary for intern, working student, fixed-term, and part-time roles.

Hiring process

• Apply through the company’s application process; interview preparation resources are available.
• Accessibility accommodations can be requested during the interview process.