People Operations Manager

Location: Remote within the United States; applicants must be authorized to work for any employer in the U.S. This role is not eligible for visa sponsorship.

Company

hirify.global, a UPS company, operates a logistics and delivery platform serving 97% of U.S. households through a network of more than 310,000 independent drivers.

What you will do

• Own employee lifecycle operations from onboarding through offboarding and serve as the frontline for employee questions.
• Lead HRIS implementation activities including data migration, configuration, testing, training, go-live, audits, and ongoing improvements.
• Build scalable workflows, permissions, reporting, automation, procedures, employee resources, and communications.
• Partner with Payroll on employee changes, benefits deductions, leave-related pay, timekeeping, and issue resolution for hourly and salaried employees.
• Administer benefits and open enrollment, manage broker and carrier relationships, and oversee multistate leave administration.
• Support state compliance, audits, filings, employment verifications, documentation, immigration matters, and the use of AI and automation to reduce administrative work.

Requirements

• 5+ years of progressive HR experience, including meaningful experience in a lean or scale-up environment.
• Bachelor’s degree or equivalent practical experience.
• Hands-on HR systems administration experience, including configuration and workflow improvement; direct implementation experience is strongly preferred.
• Hands-on benefits administration experience, including work with brokers and carriers.
• Working knowledge of multistate employment, leave programs, payroll, and compliance.
• Curiosity about automation and a track record of using tools to reduce manual work.
• Strong analytical skills with the ability to turn data into clear insights and recommendations.
• Service mindset, sound judgment, discretion with sensitive information, and the ability to resolve issues independently or escalate appropriately.
• Resourceful self-starter with a “roll up your sleeves” mentality.

Nice to have

• SPHR certification.

Culture & Benefits

• Lean, fast-moving environment with ownership of meaningful operational work.
• Competitive compensation package and 100% company-covered health insurance premiums for the employee.
• 401(k) with company match, tuition assistance, and student loan repayment assistance.
• Flexible work schedule, unlimited PTO, monthly three-day weekends, and a monthly work-from-home stipend.
• Paid sabbatical leave for tenured team members and the technology needed to perform the role.