Senior Content Operations Executive (Fintech)

Location: Hybrid, based at the 605 Third Avenue office in New York, NY, United States; in-person work three days a week or more, with onsite event delivery and travel within the US, potentially extending to the Netherlands and Asia.

Salary: $72,500–$82,500 per year, based on experience.

Company

Informa Festivals delivers B2B creative, technology, and business festivals, conferences, awards, marketing intelligence platforms, and advisory services, including fintech events such as Money20/20 and Fintech Americas.

What you will do

• Support the delivery of a global year-round portfolio of fintech conferences, festivals, and awards ceremonies before and during onsite events.
• Execute speaker onboarding, including speaker hub updates, registration, profiles, VIP arrangements, and session coordination.
• Coordinate with marketing and product teams to ensure speaker and content information is accurate across websites, email campaigns, social media, and event apps.
• Manage the speakers inbox, tracking documents, speaker gifts, exclusive experiences, purchasing, and shipment of speaker and content enhancements.
• Lead post-show deliverables, including feedback, testimonials, event photos, and follow-up materials.
• Direct speakers’ lounges and speaker-only areas onsite at Money20/20 shows and special events.

Requirements

• Minimum 1–2 years of experience.
• Spanish-speaking ability is required.
• Strong planning, prioritization, implementation, attention-to-detail, communication, and customer service skills.
• Ability to work in a high-performing, fast-paced environment and collaborate effectively within a team.
• Self-motivated, accountable, and able to set personal goals.
• Patient, calm, and composed under pressure.
• Alternative work hours may be required to support shows across different time zones.
• Availability for onsite delivery and travel within the US, with potential expansion to the Netherlands and Asia.

Culture & Benefits

• Hybrid work with in-person collaboration three days a week or more, alongside flexibility to work from home or remotely when not in an office or at an event.
• 15 days of paid time off, rising to 20 days after three years and 25 after six years, plus 10 national holidays and birthday leave.
• Ability to work from almost anywhere for up to four weeks per year.
• 401(k) match, health, vision and dental insurance, parental leave, and an employee share purchase plan with a minimum 15% discount.
• Training, mentoring, LinkedIn Learning access, internal mobility, wellbeing support, volunteer time, charity match funding, and recognition programs.
• Collaborative international environment with teams around the world.