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7 дней назад

Implementation Associate (SaaS)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
France
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Implementation Associate (SaaS): Onboarding clients onto Clearwater's SaaS platform and customizing solutions for accounting, compliance monitoring, performance measurement, risk analysis, and reporting with an accent on client training, requirements assessment, and stakeholder coordination. Focus on troubleshooting implementation issues, managing project risks, and aligning client goals with project plans.

Location: Office - Paris, France

Company

hirify.global provides a SaaS platform and service model for client accounting, compliance monitoring, performance measurement, risk analysis, and reporting.

What you will do

  • Lead the onboarding process for new clients onto the Clearwater platform.
  • Assess client requirements and customize solutions for accounting, compliance monitoring, performance measurement, risk analysis, and reporting.
  • Deliver comprehensive client training and communicate project status, issues, and risks transparently.
  • Troubleshoot and resolve customer issues throughout implementation.
  • Manage client and internal stakeholder relationships, provide consultancy, and align client goals with project plans.
  • Identify and escalate risks and issues to the Project Manager while providing accurate and timely responses to routine inquiries.

Requirements

  • Bachelor's degree in a related field and 2+ years of relevant experience.
  • Understanding of TVOM, duration, yield, returns, and risk exposures.
  • Intermediate Excel skills, including basic formulas and formatting, plus strong computer skills and proficiency in Microsoft Office.
  • Experience with relational database principles and SQL querying.
  • Excellent attention to detail, documentation, verbal and written communication, organization, interpersonal skills, and problem-solving abilities.

Nice to have

  • Knowledge of investment accounting policies and procedures.
  • Securities or financial markets experience, especially with derivatives, alternatives, structured products, and/or fixed income.
  • Project management skills.

Culture & Benefits

  • Full-time office-based work in Paris.
  • Collaboration with clients and multiple Clearwater teams throughout implementation projects.

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