South East Africa Digital Sales Leader (AI)

Location: Dubai, United Arab Emirates; hybrid work with at least 3 days in the office.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead a team of sales professionals managing a portfolio of mid-market clients across several Southeast African countries through digital channels.
• Coach and develop DSRs through training on digital selling, product knowledge, customer engagement, and actionable real-time feedback.
• Analyze performance data and use reporting tools such as MSD, Power BI, and Tableau to identify trends, improve team effectiveness, and drive continuous improvement.
• Coordinate with cross-functional departments on joint go-to-market initiatives, territory strategies, revenue growth, and customer satisfaction.
• Review and refine sales plays, deal strategies, account plans, and pipeline management practices.
• Lead change initiatives, communicate performance and strategic adjustments to stakeholders, and provide recommendations for regional and global process, tool, and strategy improvements.

Requirements

• Bachelor’s Degree and 8 or more years of experience in B2B technology sales or financial services sales, including at least 3 years in a team lead capacity.
• Originally from or experienced working across Southeast African markets.
• Proven ability to navigate complex sales cycles and manage large, complex deal negotiations.
• Strong technical skills and ability to understand complex technological solutions and business issues.
• Experience using reporting tools and features such as MSD, Power BI, or Tableau to create actionable insights.
• Ability to work independently and collaborate within a team environment.
• Excellent analytical and problem-solving skills.
• Strong communication, interpersonal, and collaboration skills to influence senior-level clients and internal stakeholders.
• Multicultural sensitivity and interpersonal relationship management skills.

Nice to have

• Deep understanding of the payments ecosystem, including risk, client experience, payment security, transaction processing, and regulatory requirements.
• Track record in field sales or a related role, including experience selling complex and technical products and services.
• Consultative selling skills and strong executive presence, including the ability to interact with C-level client stakeholders.
• Experience in eCommerce, merchant, or payments industries.
• Proficiency in CRM software.
• Ability to generate organizational momentum through creative and innovative solutions.
• Experience leading teams through change and adopting new tools, processes, or strategies.
• Excellent communication, presentation, and negotiation skills.

Culture & Benefits

• Hybrid work arrangement requiring at least 3 days in the office, with expectations confirmed by the Hiring Manager.
• Work in a highly matrixed, multicultural organization with direct and cross-functional stakeholder collaboration.
• Opportunity to contribute to digital sales transformation using AI, automation, digital marketing, and analytics.
• Employment with an equal opportunity employer.