MS D365 CE Practice Lead

Location: Remote within the United States

Company

Consulting practice focused on Microsoft Dynamics 365 CE implementations and CRM transformation.

What you will do

• Lead and grow the Microsoft D365 CE consulting practice, including P&L responsibility.
• Oversee business development, solution design, and project delivery.
• Manage CRM implementations across Sales, Customer Service, Field Service, and Customer Insights - Journeys.
• Advise clients on CRM strategy, digital transformation, and platform adoption.
• Build, mentor, and manage consultants and technical specialists.
• Establish delivery standards and ensure high-quality project execution.

Requirements

• 8+ years of experience implementing Microsoft Dynamics 365 CE or similar enterprise CRM solutions.
• Bachelor's degree in business, information systems, or a related field.
• Strong expertise in D365 CE, particularly Sales, Customer Service, and Field Service.
• Experience building, scaling, or leading a CRM/D365 CE consulting practice.
• Hands-on experience with CRM implementations, solution design, and delivery.
• Knowledge of Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse.
• Strong consulting, business development, client management, and leadership skills.
• Excellent communication, problem-solving, and organizational abilities.

Culture & Benefits

• Performance-based production, recruiting referral, and new business referral bonuses.
• Company-paid medical, dental, life, and disability insurance.
• 401(k) retirement plan.
• Opportunities for increased compensation as the team grows.