Lead Dynamics 365 CE Functional Configuration Manager (Microsoft Dynamics 365)

Location: Dallas, Texas, United States; hybrid schedule with 4 days onsite and Monday working from home.

Salary: $135,000–$145,000 per annum base salary, plus benefits.

Company

hirify.global is the company named in the posting for this Dynamics 365 CE role.

What you will do

• Own functional design, hands-on configuration, and continuous improvement for an enterprise CRM platform.
• Design, configure, and optimize Dynamics 365 Sales, Customer Service, Field Service, and Customer Insights.
• Build and maintain workflows, forms, business rules, views, and automation using Power Platform, Power Automate, and Dataverse.
• Partner with Sales, Customer Service, Logistics, and IT stakeholders to translate business requirements into scalable solutions.
• Own the functional roadmap, assess Microsoft platform updates, and establish configuration and low-code/no-code standards.
• Coordinate testing and UAT, maintain documentation, and work with developers and external partners on custom extensions.

Requirements

• 7 years of experience with Microsoft Dynamics 365 CE/CRM.
• Strong functional expertise in Dynamics 365 Sales and Customer Service.
• Knowledge of Customer Insights, Field Service, and Power Platform.
• Experience with requirements gathering, business process mapping, and solution design.
• Experience supporting enterprise CRM implementations and enhancements.
• Strong stakeholder management, communication, and problem-solving skills.
• Ability to work autonomously and influence stakeholders across the business.

Nice to have

• Experience in manufacturing, consumer goods, retail, or distribution environments.
• Relevant Microsoft certifications.

Culture & Benefits

• Full-time permanent employment.
• Benefits package.
• Dallas-based hybrid working with 4 onsite days and Monday work from home.