Research Team Manager (Eastern European/Jewish)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote within eligible United States locations; office, home, or hybrid work may be available subject to location restrictions and role requirements.
Base salary: $76,390–$90,715 annually, with eligibility for bonus, equity, and comprehensive health, dental, and vision benefits. Actual salary varies by geographic region and experience.
Company
is a family-history platform connecting customers with historical records and DNA data to help them discover, preserve, and share family stories.
What you will do
- Lead, mentor, and performance-manage a team of up to 15 research professionals through one-on-ones, goal setting, and ongoing development.
- Own research quality, enforce standard operating procedures, and maintain professional genealogical standards.
- Oversee project allocation, address operational bottlenecks, and directly manage a small portfolio of client research projects.
- Partner with Operations Directors on team goals, hiring, and business operations.
- Collaborate with Client Relationship Managers to resolve client concerns.
- Interface with executive leadership on client experience and product quality while staying involved in active research and industry best practices.
Requirements
- 10+ years of professional genealogy experience, including 5–10 years of recent Eastern European/Jewish research experience.
- 2–5 years of direct team management experience with a record of developing talent, managing performance, and resolving operational bottlenecks.
- Exceptional communication skills and experience delivering constructive feedback.
- Strong time-management skills to balance management duties with active billable research.
Nice to have
- Certified or Accredited Professional Genealogist credential.
- Bachelor’s degree or higher.
Culture & Benefits
- Location-flexible work approach with office, home, or hybrid options subject to US location restrictions and role requirements.
- Inclusive and diverse work environment where different ideas and perspectives are valued.
- Bonus and equity eligibility.
- Comprehensive health, dental, and vision benefits.
- Equal opportunity employment and reasonable accommodations for qualified individuals with disabilities.
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