Associate, Process Improvement (Health Insurance)

Location: Hybrid in Tempe, New York, Atlanta, or Dallas, United States, with 3 days of in-office work per week. Thursday is required in-office; the other two office days are flexible.

Salary: $96,876.00–$127,149.75 per year in California, Connecticut, New Jersey, New York, and Washington; $87,188.40–$114,434.78 per year in other locations.

Company

hirify.global is a health insurance company built around a full-stack technology platform and focused on serving its members.

What you will do

• Lead end-to-end cross-functional implementations and projects, including project plans, stakeholder engagement, collaboration, edge-case mitigation, and on-time delivery.
• Design, optimize, and implement operational processes and improvements.
• Collect and document requirements, project decisions, governance activities, and applicable frameworks.
• Evaluate departmental performance through data collection and analysis, metrics development, and mitigation strategies.
• Create implementation, communications, change management, and risk mitigation strategies with partner groups.
• Mentor team members and support colleagues’ growth while ensuring compliance with applicable laws and regulations.

Requirements

• Bachelor’s degree or 3+ years of commensurate experience.
• 3+ years of work experience in operations, health insurance, data analysis, engineering, or consulting.
• 2+ years of experience using data software such as Excel, SQL, Python, or other data analytics tools.
• 2+ years of end-to-end project management experience.
• 2+ years of experience designing and improving workflows and establishing related operating and technical procedures.
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma, or Theory of Constraints.

Nice to have

• Bachelor’s degree in Engineering, Business Administration, or another related field.
• Lean Six Sigma Green Belt certification or higher.

Culture & Benefits

• Hybrid work schedule with flexible office days apart from required Thursday team meetings and events.
• Unlimited vacation program, annual performance bonuses, and paid wellness time and reimbursements.
• Medical, dental, and vision benefits; paid holidays, paid sick time, and paid parental leave.
• 401(k) participation, life and disability insurance, and an inclusive environment focused on belonging and support.