Senior Manager, PSA eBay Consignment (E-commerce)

Location: Santa Ana, CA or Jersey City, NJ office; remote or hybrid candidates will also be considered. Candidates within a 1-hour commuting distance of an office are required to be onsite most of the time. Candidates must be authorized to work in the United States.

Salary: $139,000–$183,000 per year, with possible bonuses, commissions, or other compensation.

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Own the day-to-day operations of the PSA eBay store, including customer experience, store performance, financials, branding, and other key outcomes.
• Project-manage store marketing activations and bespoke auction events with account management and marketing teams.
• Partner with cross-functional operations teams to maintain a high-quality customer experience.
• Report regularly on store performance and operational excellence to Marketplace leadership.
• Manage one direct report who supports daily store operations.

Requirements

• 7+ years of experience in marketplace or e-commerce business operations, strategy, or similar roles. Experience operating an eBay store at scale is preferred.
• Generalist approach and willingness to handle a wide variety of projects with an owner mentality.
• Strong communication skills, including the ability to turn complex issues and trends into clear reporting for senior stakeholders.
• Highly organized and detail-oriented, with a strong internal sense of urgency.
• Strong analytical and problem-solving skills, with comfort using data to drive decisions.
• Authorization to work in the United States.

Culture & Benefits

• Medical, dental, and vision insurance for full-time employees.
• Fertility, commuter, and educational assistance benefits.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten company-paid holidays for regular full-time employees.
• Employee discounts on select grading services.
• Flexible schedules, celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require candidates to keep their cameras on; some interview steps may take place by phone.
• Remote candidates may be asked to participate in an onsite interview during the final stages.