Manager, Provider Operations - Provider Data (AI)

Location: Remote USA

Salary: $73,000–$115,000/year

Company

hirify.global is a healthcare company founded in 2017 that combines data, AI, clinical services, and care experiences to improve the health and well-being of older Americans.

What you will do

• Improve the accuracy, completeness, timeliness, and scalability of provider and facility data operations from onboarding through maintenance and verification.
• Oversee operating performance across offshore teams and automated provider data and verification solutions, including quality, productivity, capacity, and issue trends.
• Develop reporting, dashboards, and monitoring for operational performance, verification results, data quality trends, risks, and intervention opportunities.
• Partner with product and engineering to define requirements, test enhancements, and improve verification tools and workflows.
• Design, build, and monitor AI agents and automation solutions that improve provider data operations.
• Analyze recurring data issues, recommend preventive process and tooling improvements, and quantify business impact with claims and internal data teams.

Requirements

• Bachelor’s degree and 3–5+ years of relevant experience in healthcare operations, provider data, provider directories, credentialing, claims, network operations, data quality, or a related field.
• Experience managing operational workflows involving provider data, record validation, data quality, research, verification, or issue remediation.
• Ability to build, document, and scale repeatable operational processes with measurable quality and productivity outcomes.
• Strong analytical skills for investigating data issues, identifying patterns and anomalies, and translating findings into operational actions.
• Experience building or maintaining dashboards, reporting, or monitoring tools for identifying risks and tracking performance.
• Experience partnering with product and engineering teams to define requirements, test enhancements, and improve operational tooling.
• Strong project management, communication, and organizational skills, including the ability to prioritize competing needs and work with offshore teams and cross-functional partners.
• Self-directed approach and comfort working in a fast-paced, metrics-driven environment with ambiguity and changing priorities.

Nice to have

• Experience managing or scaling offshore, vendor, or shared-services teams.
• Experience applying AI, agentic workflows, machine learning, or automation to reduce manual operational work.
• SQL or equivalent ability to query, join, and validate provider, claims, or operational data directly.
• Familiarity with provider directory requirements, CMS Medicare Advantage directory accuracy expectations, or other healthcare data and network regulations.

Culture & Benefits

• Employer-sponsored health, dental, and vision plans with low or no premium.
• Generous paid time off and parental leave.
• $100 monthly mobile or internet stipend.
• Stock options for all employees.
• Bonus eligibility for roles below Director level and a 401K program.
• Values include diversity, collaboration, respect, and a safe and supportive work environment.