Regional Operations Training Lead (Data Center Operations)

Location: USA. Regular travel within the assigned region and occasional cross-region travel are required.

Company

Yondr is a global developer, owner-operator, and service provider of data centers delivering capacity for major technology companies.

What you will do

• Lead regional onboarding, operational induction, role-based learning paths, and site-specific training for Operations personnel.
• Facilitate instructor-led, virtual, practical, and on-the-job training using approved standards, procedures, qualification paths, and materials.
• Develop, review, standardize, and maintain lesson plans, job aids, assessments, qualification materials, and training libraries with Technical Operations, site leaders, and subject matter experts.
• Plan, facilitate, monitor, and document operational drills, simulations, exercises, oral qualification boards, remediation, and requalification activities.
• Maintain training plans, records, evidence, dashboards, and reporting covering completion, qualification progress, overdue requirements, gaps, and recurring issues.
• Coordinate vendor or statutory training and support mobilizations, new-site readiness, operational handover, and consistency of the global training program.

Requirements

• Experience delivering or facilitating technical, operational, safety, qualification, or adult-learning programs.
• Experience developing training content, learning objectives, practical exercises, assessments, job aids, or qualification materials.
• Working knowledge of critical-environment operations, including electrical, mechanical, controls, maintenance, incident response, work control, and safe operating practices.
• Ability to interpret operating standards, procedures, technical documentation, and site requirements and translate them into clear, practical training.
• Strong facilitation, presentation, evaluation, coaching, and written communication skills, with the ability to work with technicians, site leadership, subject matter experts, and senior leaders.
• Strong organization skills and the ability to manage multiple sites, training priorities, records, deliverables, and deadlines.
• Ability to work independently, identify gaps, and move work from concept through delivery and measurable follow-up.
• Comfort using learning management systems and Microsoft 365 tools.
• Willingness and ability to travel regularly within the assigned region.

Nice to have

• Experience in data center operations, critical environments, technical operations, military or industrial operations, or another safety- and reliability-critical environment.
• Experience planning or facilitating drills, exercises, simulations, scenario-based training, or oral qualification boards.
• Experience with Power BI or comparable reporting and dashboard tools.
• Bachelor’s degree or formal training or education qualification; significant relevant operational and training experience may be considered instead of a degree.

Culture & Benefits

• Commitment to diversity, equity, inclusion, and belonging.
• Welcoming, safe, and inclusive work environment.
• Equitable access and consideration throughout the hiring process.
• Benefits designed to support employees from all backgrounds.