Intermediate Content Designer (Public Sector)

Location: United Kingdom; candidates must live within reasonable travelling distance of a hirify.global office in Leeds, Glasgow, Manchester, Liverpool, Birmingham, London or Bristol. The role requires flexibility to work at a hirify.global office or client site at least 2 days per week. Relocation support of up to £8,000 is available.

Company

hirify.global is a digital services partner combining data-informed evidence, human-centred design and software engineering to build bespoke digital services for organisations and society.

What you will do

• Help public-sector clients explore and solve problems using content design, people-centred design and Agile methodologies.
• Work in multidisciplinary teams to design services that meet identified user needs.
• Champion inclusive approaches, accessible content and consistent content styles.
• Establish and manage relationships with clients and stakeholders, advising them on content design solutions.
• Participate in hirify.global design communities of practice and support recruitment, events, blog-writing and new business activity.
• Promote hirify.global values and contribute to a diverse, equitable and inclusive workplace.

Requirements

• Recent demonstrable experience as a content designer within the public sector.
• Experience working with UX designers, user researchers, product owners, delivery managers, developers or other roles in a multidisciplinary Agile team.
• Accurate writing skills and the ability to refer to and contribute to style guides.
• Knowledge of user research processes, including contributing to discussion guides and research reports and taking notes during research sessions.
• Ability to put content strategy into practice and design accessible, inclusive content.
• Proven ability to use data, web analytics and research to plan, maintain and evaluate content.
• Experience using a content management system and making complicated information easy to understand.
• Experience sharing work through peer review, sub-editing, content crits, community meet-ups or show and tells.
• Good consultancy skills, including stakeholder management and helping colleagues explore how content design can solve complex problems.
• Ability to champion content design, people-centred design and Agile methodologies.

Nice to have

• Working knowledge of the Government Digital Service Digital Standard and Central Digital and Data Office assessments.
• Experience working with design patterns and content patterns, and an understanding of information architecture.
• Experience using content audits to implement a content maintenance plan.
• Experience with Miro, Figma, Sketch or the GOV.UK prototyping kit.
• Experience of Agile delivery through Discovery, Alpha, Beta and live phases.
• Experience producing technical content, conducting research, working with subject matter experts and pair writing.

Culture & Benefits

• Human-centred, data-informed and Agile delivery approach focused on positive impact.
• Contributory pension scheme: hirify.global contributes 6% and employees contribute 2%.
• 25 days of holiday plus UK public holidays, volunteer days and flexible benefits.
• Perkbox discounts, critical illness cover, life assurance and death-in-service cover.
• Options including private health and dental cover, additional pension contributions, up to 2 extra holiday days, wellbeing and charity contributions, and tree planting.
• Cycle-to-work scheme, salary-sacrifice electric vehicle scheme, season ticket loans, and financial and general wellbeing sessions.