Workforce Management Advisor

Location: Remote | Quebec, Canada

Company

Ateko, backed by Bell Canada and associated with hirify.global, delivers IT solutions and support across ServiceNow, Salesforce, AWS, Microsoft Azure, and Google platforms for technology-industry clients.

What you will do

• Maintain the integrity of capacity-management data, tools, allocations, and assignments.
• Produce dashboards and analyses for workforce planning and monitoring.
• Coordinate personnel movements, absences, and contingency plans.
• Support governance activities, PCO coordination, and continuous process improvement.
• Ensure capacity, assignment, and billing data comply with requirements and remain aligned across relevant teams.
• Collaborate with capacity managers, delivery, operations, and finance teams under the leadership of the Team Lead, Project Management.

Requirements

• Bilingual French and English communication skills, spoken and written. English is required to communicate with clients and partners located outside Quebec.
• Training in administration, management, human resources, IT, or a related field.
• 2 to 5 years of experience in resource planning, capacity management, or operational analysis.
• Advanced proficiency in Excel, Power BI, or other data-planning and analysis tools.
• Excellent analytical and collaborative skills, rigor, attention to detail, priority-management skills, and a continuous-improvement mindset.

Culture & Benefits

• Remote work from home or from one of the offices.
• At least 4 weeks of vacation and 5 personal days.
• Insurance coverage from the first day of work, with three coverage plans available; Ateko pays half of the coverage fee.
• Access to the Dialogue virtual healthcare and mental-health support app.
• Group RRSP matching of up to 2% of annual salary when contributing.
• Professional development support through recognized certification pathways and an inclusive, collaborative workplace.

Hiring process

• Applications are reviewed as they are received, and candidates are notified of the decision.
• A recruiter conducts a first interview over Teams, followed by 1 to 3 interviews with the direct team if the process continues.
• Employment offers are conditional on successful background and credit checks; some roles also require professional reference checks.