Client Delivery Vice President (Annuities)

Location: Des Moines, Iowa, United States; based in the greater Des Moines area. Office work is required Monday–Thursday, with remote flexibility on Friday.

Base salary: $130,000–$150,000 per year, plus equity for full-time employees and an annual performance bonus.

Company

hirify.global provides financial technology and investment platform services, including an Annuities Platform.

What you will do

• Lead client delivery portfolios and multiple concurrent implementations, owning timelines, quality, scope, risks, dependencies, and executive stakeholder alignment.
• Build trusted relationships with senior client stakeholders and align delivery strategies with client business objectives.
• Lead and develop Project Managers, Business Analysts, and other delivery resources while establishing accountability and consistent execution.
• Establish delivery governance, decision-making forums, escalation paths, change control, scope management, and portfolio health reporting.
• Manage delivery trade-offs, portfolio financial performance, P&L, margins, revenue performance, resource planning, and risk mitigation.
• Partner with Product, Sales, Support, and Operations to improve handoffs, translate client feedback into product insights, and drive continuous improvement in processes, playbooks, metrics, automation, and operating practices.

Requirements

• 10+ years of experience in client delivery, implementation, program leadership, or professional services within SaaS, technology, financial services, or a similarly complex environment.
• Proven success leading complex client implementations and delivery portfolios with accountability for scope, timelines, quality, client satisfaction, and business outcomes.
• Strong executive presence, clear communication, decision-making ability, and experience leading discussions on priorities and trade-offs with senior client stakeholders.
• Experience managing scope, establishing governance, holding stakeholders accountable, and maintaining delivery discipline while preserving client relationships.
• Experience diagnosing complex delivery challenges, identifying root causes, and implementing practical, scalable solutions across teams and client engagements.
• Experience partnering with Product teams to turn client needs, implementation feedback, and recurring themes into actionable product insights and prioritization inputs.
• Track record of building, improving, or enforcing delivery processes, governance models, implementation playbooks, metrics, and operating rhythms.
• Experience leading and developing Project Managers, Business Analysts, implementation consultants, or other delivery resources.
• Strong commercial judgment, including experience managing delivery financials, margin performance, resource planning, revenue impact, and client commitments.
• Highly organized, detail-oriented, and comfortable managing multiple concurrent priorities in a fast-paced environment.
• Experience with project, portfolio, and resource management tools such as Jira, Kantata, or similar platforms.

Culture & Benefits

• Hybrid schedule with office work Monday–Thursday and remote work flexibility on Friday.
• Comprehensive benefits package with an employer-matched retirement plan.
• Subsidized healthcare, including 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling.
• Parental leave and unlimited paid time off.
• Equity for all full-time employees and an annual performance bonus.