Page Wide Industrial - Technical Instructor (Digital Printing)

Location: Corvallis, Oregon, United States; must reside in or be willing to relocate to the Corvallis area. Requires approximately 75% travel to hirify.global training facilities and customer sites.

Salary: $73,800–$113,650 USD annually, with additional bonus and/or equity opportunities for United States candidates.

Company

hirify.global provides digital press products, technical training, production optimization, and customer support solutions.

What you will do

• Deliver hirify.global GSB operator training and production optimization or ramp-up visits at hirify.global training facilities and customer sites.
• Provide training, value-added service visits, production support, and technical consulting for PWI platforms, Digital Front End, and hirify.global digital press systems.
• Resolve single- and cross-technology incidents, including complex issues involving customer systems and production environments.
• Develop training materials and common messaging with worldwide counterparts and collaborate across teams.
• Manage pre- and post-class administration, site and lab readiness, press maintenance, reporting, and system follow-up.
• Build senior-level customer relationships, identify service opportunities, lead escalations and cross-team programs, and coach junior consultants.

Requirements

• Four-year or graduate degree in Computer Science, Information Systems, or a related discipline, or commensurate work experience or demonstrated competence.
• At least 4 years of experience, preferably with hirify.global products, in customer-facing account management, computer customer support, onsite customer support, mission-critical systems, or a related field; an advanced degree with 3–5 years of work experience is also accepted.
• Residence in or willingness to relocate to the Corvallis, Oregon area.
• Ability and willingness to travel as required; approximately 75% travel is expected.
• Excellent spoken and written communication, presentation, public speaking, organization, and attention to detail.
• Strong mechanical aptitude, positive problem-solving attitude, and solid business acumen.
• Knowledge of print production and workflow.
• Microsoft Teams, Outlook, PowerPoint, and Excel proficiency.

Nice to have

• Experience with hirify.global digital presses or comparable digital printing technologies.
• Experience in technical training, field support, or customer-facing roles.
• G7 Expert and/or Fogra color certifications.
• Experience maintaining and troubleshooting compute, network, fluidic, and electromechanical systems.
• Spanish language proficiency.
• Strong customer relationship-building skills and ability to facilitate engaging training sessions.
• Continuous improvement mindset and comfort working in a fast-paced, customer-driven environment.

Culture & Benefits

• Customer-centric, collaborative environment with global team interaction.
• Opportunities to pilot new technologies and methodologies and contribute fresh ideas.
• Health, dental, vision, life, disability, and employee assistance insurance.
• Flexible spending account and generous time-off policies.
• Four to twelve weeks of fully paid parental leave based on tenure.