Practice Growth Specialist (Digital Health)

Location: Remote in Canada

Salary: $60,000–$75,000 CAD base salary per year

Company

hirify.global is a health technology company providing practitioners with clinical insights, lab interpretations, patient analytics, education, supplements, diagnostics, wholesale products, and integrations.

What you will do

• Convert new practitioner sign-ups into ordering accounts and guide them from first order to consistent ordering.
• Manage a portfolio of practitioner accounts across onboarding, growth, and retention stages.
• Sell additional product lines, including Labs and storefront, and meet monthly and quarterly targets.
• Conduct customer calls, meetings, and training sessions to support platform adoption and workflow optimization.
• Identify practitioner needs, adoption risks, challenges, and growth opportunities, taking action or escalating when needed.
• Document interactions in CRM systems and share practitioner feedback and product observations with internal teams.

Requirements

• 2–4 years of experience in Sales, Customer Success, Account Management, or a similar client-facing role.
• Strong communication, relationship management, and problem-solving skills.
• Experience conducting customer calls, trainings, or presentations.
• Ability to manage a book of business and prioritize work across multiple accounts.
• Experience using CRM systems such as Salesforce or similar tools.
• Ability to learn and apply product knowledge across multiple offerings.

Nice to have

• Experience in healthcare, wellness, or digital health environments.
• Familiarity with practitioner workflows or clinical operations.
• Experience working to sales targets or quota.

Culture & Benefits

• Remote-first flexibility and flexible paid time off.
• RRSP/401k match and stock options.
• Premium benefits with customizable coverage, paramedical services, and an HSA.
• hirify.global discounts on wellness products.
• Continuous learning opportunities, with a culture focused on curiosity, teamwork, trust, inclusion, and impact.