SME Relationship Director – South Wales (Fintech)

Location: South Wales, with offices in Swansea and Cardiff; hybrid working requires at least one day per week or 20% of working time at a South Wales office, plus at least a further 20% meeting clients.

Company

hirify.global is a UK banking group investing in finance, technology, workplaces, and colleagues.

What you will do

• Manage a defined portfolio of SME clients, typically businesses with £10m–£50m turnover.
• Build trusted relationships with existing and prospective clients and develop clear client strategies.
• Deliver tailored solutions across lending, deposits, payments, and day-to-day banking services.
• Generate new business through market engagement, networking, relationship building, and new-to-bank opportunities.
• Collaborate with product specialists, coverage teams, Group partners, and professional introducers to provide joined-up banking support.
• Manage portfolio risk, assess lending propositions, structure financial solutions, and ensure exposures align with risk appetite and credit policies.

Requirements

• Track record of winning new business in a competitive corporate or commercial banking environment, with an established network in the South Wales commercial market.
• Proven credit experience, including evaluating propositions and making effective commercial recommendations to the Credit team.
• Strong communication skills and experience building and maintaining relationships with clients and influential external partners.
• Detailed understanding of legal documentation and the ability to negotiate legal and commercial terms.
• Understanding of different types of risk in a lending environment and how to minimise risk.
• Ability to be a go-to banker in the assigned geographic area and maintain a high profile with external influencers and the local business community.
• Ability to work as a skilled team player and a self-starter with drive and passion to succeed individually and within the wider team.

Culture & Benefits

• Focus on diversity, equity, inclusion, learning, and development.
• Reasonable workplace adjustments are available for disabilities, long-term health conditions, and neurodivergent conditions, including flexibility in office attendance, location, and working patterns.
• Pension contribution of up to 15% and an annual performance-related bonus.
• Share schemes including free shares and lifestyle benefits such as discounted shopping.
• 30 days’ holiday plus bank holidays, wellbeing initiatives, and generous parental leave policies.

Hiring process

• Reasonable adjustments are available throughout the recruitment process.
• Eligible applicants with a disability, long-term health condition, or neurodivergent condition may receive a guaranteed interview through the Disability Confident Scheme, subject to meeting the minimum criteria.