Partnerships Success Account Executive (m/f/d) – Franchise (AI)

Location: Germany (Munich - Hybrid); hybrid work with in-office days and flexible remote work.

Company

hirify.global connects employees with fitness, mindfulness, therapy, nutrition, and sleep partners through a workplace wellness subscription platform.

What you will do

• Manage and develop a portfolio of large fitness, recovery, and boutique franchise partners to increase check-ins, retention, and partner revenue.
• Use generative AI, LLMs, prompt engineering, and AI-driven automation to improve account management efficiency and personalize partner communication.
• Identify expansion opportunities within franchise structures and lead contract negotiations at headquarters and multi-unit levels.
• Analyze utilization, consumer behavior, and other KPI data with BI and AI analytics tools to provide actionable recommendations and demonstrate partnership ROI.
• Collaborate with product, marketing, and operations teams to improve technical partner onboarding and share best practices.

Requirements

• 3–5 years of experience in partner success, key account management, or strategic partnerships.
• Experience in a scale-up, SaaS, or professional franchise environment.
• Deep understanding of platforms, franchise systems, multi-unit business models, and the European fitness and wellbeing industry.
• Confident use of generative AI, including LLMs such as Gemini, Claude, or ChatGPT, prompt engineering, and AI-driven automation.
• Proficiency with CRM software, specifically Salesforce, and strong data literacy.
• Clear, confident, and empathetic communication and negotiation skills with C-level stakeholders and franchise headquarters, both virtually and in person.
• Native-level German (C1) and business-fluent English.
• Proactive team-player approach, cross-functional collaboration skills, and the ability to remain calm in a fast-paced environment.

Nice to have

• Experience with Looker, Metabase, or similar BI tools.
• Additional languages.

Culture & Benefits

• Free Gold hirify.global membership with access to gyms, studios, digital fitness programs, and wellness resources; up to three family members can be added.
• Flexible hybrid and remote options for this role, with home-office equipment reimbursement and a monthly work allowance.
• Flexible schedules aligned with time zones, team needs, and personal routines.
• 30 days of paid holiday per year plus annual holidays, including an additional birthday holiday.
• 100% paid parental leave for all new parents, with extended leave and a ramp-back period for birth parents.
• Learning platforms, interactive sessions, personalized development planning, internal opportunities, and an inclusive culture focused on collaboration and feedback.